ATL311 Support Services Coordinator
City of Atlanta · Atlanta · $23/hr (stated in the posting)
Position open until filled
Salary: $23 per hour
General Description and Classification Standards
Under general supervision of the ATL311 Supportive Services Portfolio Manager, a Support Services Coordinator provides a broad range of customer service support under the Supportive Services Team. The Supportive Services team partnered with Policing Alternatives and Diversion Initiative (PAD) for a Community Referrals program.
The purpose of the Community Referrals program is to provide residents the option of reporting non-emergency areas of concern related to substance abuse, mental health, and/or poverty with the Supportive Services team serving as the non-emergency point of contact for these calls.
Supervision Received
This position reports to the ATL311 Supportive Services Portfolio Manager, and receives guidance regarding overall mission, short and long-term objectives, scheduling, unusual priorities, and is expected to structure their workday to accomplish established goals and objectives by direction from the management team. This position is not considered a management level position.