Client Administrator
Howden · United Kingdom
We are seeking a Client Administrator to join our SIPP team. This is a permanent role that can be based in our Glasgow or Cheltenham office on a hybrid working basis.
The purpose of this role is to carry out any administration tasks for clients as required and ensure a high level of service is delivered at the most effective cost whilst ensuring regulatory and legislative requirements are met, and all clients are treated fairly.
A snapshot of your day:
- All administration should be relevant to the client needs and service is delivered within any agreed service levels, priorities and quality standards.
- Carry out any client work taking responsibility for client communication and ownership of tasks as appropriate. Ensure that client needs are fully understood and administered in line with documented procedures.
- Ensure time is appropriately and accurately recorded against tasks on a daily basis and work to minimise non billable time.
- Work in accordance with BW values, behavioural competencies and treating customers fairly requirements.
We would love to hear from you if you have:
- GCSE Maths and English at grade C/5 or equivalent.
- Experience in pensions and working in a team environment is desirable.
- Knowledge of the SIPP market place is preferred
- Strong communication and interpersonal skills are essential.
- The ability to work hard with the right attribute towards the continuous development of your skills and knowledge.
What's in it for you:
- Competitive discretionary annual bonus.
- Core benefits including life assurance of four times salary, income protection of 75% of salary for up to five years, and single private medical insurance cover.
- A generous pension scheme with 5% employee contributions matched by a 10% employer contribution.
- 25 days' annual leave, increasing to 27 days after five years' service.
- Access to the Howden flexible benefits programme, offering a wide range of benefits and discounts to support your wellbeing, family life and lifestyle.
- The opportunity to be part of a growing global business where career development, collaboration and innovation are encouraged.
Accessibility
If you require reasonable adjustments or want more information on accessibility, please let us know
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We kindly ask recruitment agencies to not send speculative CVs. Should we need assistance, we will reach out. All enquiries should be directed to careers@howden-group.co.uk