Senior Manager - Enterprise Service Management.Network Technologies
MTN · Benin City
Context
MTN Benin is a leading technology company in a highly competitive market.
Our goal is to create a culture that values innovation, agility and learning, where everyone feels included and where data is leveraged to create value for our customers, in order to support the delivery of our ambition.
The market is seeing increasing demand for Data (internet access), connectivity devices (smartphones, Home routers, etc.), digital products & services, and digital experiences
General working conditions:
- Shift work
- Local travel
- International travel
- Driver’s license
Must live the MTN Values of:
- Lead with Care
- Can do with Integrity.
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
Continuous Risk & Compliance Management & Reporting
- Perform and encourage continuous and effective risk management practice within your activities.
- Promote risk-based decision taken. Ensure effective escalation of key risks, compliance breach and non-ethical issues.
- Demonstrate and encourage ethical behaviors. Promote Business continuity best practices and compliance to applicable regulations and internal PPPs (Policy, Process and Procedures).
We are a purpose and value-led organization.
At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
As part of MTN’s recruitment process, your personal information may be processed using secure Artificial Intelligence (AI) technology to assist with the shortlisting of candidates. This is done in compliance with the Protection of Personal Information Act (POPIA). By applying for this position, you consent to the processing of your personal information for recruitment purposes. All data will be handled securely and used solely for evaluating suitability for the role.
We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!
Thank you.