E-commerce Operations Associate (DTC, Subscription & Amazon)
Paired · Remote
We're hiring an E-commerce Operations Associate to support the Brand Managers across our portfolio. This is a heavily operations-focused role: you'll own the systems, reporting, inventory planning, and cross-channel coordination that keep our brands running smoothly day to day across DTC, subscription, and Amazon.
You won't be siloed on one brand. You'll be pointed at whichever brand needs the most operational horsepower at the time, which means you'll see how three very different consumer businesses actually run, and you'll build the judgment to run one yourself.
Think of it as the #2 seat on a small, fast-moving brand team. You'll keep operations tight, flag risks before they become problems, and free up the Brand Manager to focus on high-leverage decisions. You won't be siloed on one brand. You'll go wherever the portfolio needs operational horsepower most, so you'll learn in one year what usually takes three.
What You'll Do
Inventory & Operations
- Own inventory tracking, demand planning, and reorder cadence across DTC, subscription, and Amazon
- Coordinate with suppliers, co-packers, and 3PLs to keep stock flowing and SKUs healthy
- Build and maintain daily/weekly reports on sales, performance, and forecasts
- Spot risks early and keep the Brand Manager informed
Subscription Operations
- Support recurring-revenue operations: cadence, swaps, and upcoming-order management
- Forecast subscription and one-time demand together so stock covers both
- Report on active subscribers, churn, and retention
Amazon
- Run day-to-day Seller Central / Vendor Central operations: listings, inventory, and case management
- Monitor Buy Box, listing health, reviews, and account performance
- Support advertising operations, promotions, and FBA inbound planning
Project Management & Marketing Support
- Own task management and coordination across multiple brands at once
- Help plan and execute product launches and campaigns
- Coordinate influencer partnerships, draft social/email content and creative briefs, and QA landing pages and ads
Requirements
- 3+ years of hands-on experience in operations, supply chain, or logistics, ideally at a consumer brand, 3PL, or manufacturer
- Real inventory experience: reorder points, lead times, safety stock, sell-through, SKU-level health
- Demand planning skills: building forecasts, sizing POs, balancing stock across channels
- Experience managing vendors such as suppliers, co-packers, 3PLs, or freight forwarders
- Comfort with ops systems: inventory platforms (Cin7, NetSuite, or similar), 3PL portals, Amazon Seller Central, Shopify, subscription tools (Recharge, Skio, or similar), and heavy spreadsheet work
- Strong written and verbal English
- Highly organized, detail-oriented, and self-directed. You see what needs to happen and you do it
- Comfortable working remotely and asynchronously across more than one brand at a time
Benefits
- A real seat at the table. You'll do meaningful work with visibility, not busywork.
- Three businesses, not one. You'll get broad, fast learning across very different categories.
- Early-stage opportunity. If you join now, you'll grow with the platform and get opportunities that won't exist later.