Intern: Human Capital
TopFloor · Lusaka
TopFloor is looking for an detail oriented, organised and personable Human Capital Intern to join our dynamic team on a paid Internship. The Intern will gain practical experience in Human Capital operations within a dynamic environment and assist the TopFloor team in various people and culture functions including but not limited to recruitment, payroll and people outsourcing, compliance, learning and development while developing essential HR skills and knowledge.
Key Responsibilities
Essence of HR & Labour Law Cornerstones
- Assist in research and documentation of Zambian labour laws and HR best practices
- Support compliance audits and policy reviews for clients
Strategic Human Resource Planning
- Participate in workforce planning sessions and talent mapping exercises
- Assist in drafting HR strategy documents and organizational charts
Payroll Support
- Shadow payroll processing activities and learn statutory deduction calculations
- Help prepare payroll summaries and reconcile employee records
Contract Management
- Draft and review employment contracts under supervision
- Maintain contract tracking systems and support renewal processes
Health & Safety Compliance
- Assist in compiling health and safety checklists and compliance reports
- Support awareness campaigns and training logistics
Statutory Compliance (Registrations & Returns)
- Learn about NAPSA, NHIMA, ZRA, and PACRA requirements
- Support the preparation and submission of statutory returns
Recruitment & Selection
- Draft job adverts, screen CVs, and schedule interviews
- Participate in interview panels and candidate assessments
Training & Development
- Assist in planning and coordinating training sessions
- Capture feedback and help evaluate training effectiveness
Team Building & Culture Initiatives
- Support the design and facilitation of team-building activities
- Document outcomes and contribute to post-event reports
Policy Development & Review
- Participate in benchmarking HR policies against Zambian labour standards
- Assist in drafting new policies (remote work, disciplinary code, grievance procedures)
- Help create policy communication materials for employees
Performance Review Coordination
- Prepare evaluation forms and schedule review meetings
- Capture performance data and support calibration sessions
Grievance Handling Support
- Observe grievance intake procedures
- Help document cases and track resolution timelines
Disciplinary Process Exposure
- Assist in preparing charge letters and hearing notices
- Shadow disciplinary hearings and learn procedural fairness requirements
Workforce Metrics
- Assist in compiling monthly HR reports (turnover, absenteeism, overtime trends)
- Learn basic data visualization for HR insights
Salary Benchmarking
- Participate in market salary surveys
- Help analyze compensation competitiveness
Exit Interviews & Offboarding
- Help schedule and document exit interviews
- Support the offboarding checklist process and knowledge transfer tracking
Legal Updates Monitoring
- Track amendments to the Employment Code Act, NAPSA Act, NHIMA regulations, etc.
- Prepare monthly HR compliance bulletins
Field HR Exposure
- Participate in site visits to understand operational HR challenges
- Assist in conducting compliance spot checks
Requirements
- Bachelor's Degree in Human Resource Management.
- Membership with Zambia Institute of Human Resource Management (ZIHRM) is preferred
- Strong interest in Human Capital and willingness to learn and gain hands-on experience.
- Basic knowledge of HR principles and labour laws is an advantage.
- Good communication skills, both written and verbal.
- Proficient in MS Office applications (Word, Excel, PowerPoint).
- Ability to maintain confidentiality and demonstrate professionalism.
- Strong organisational skills and ability to multitask.
- Team player with a positive attitude and eagerness to learn.
- Fluent in English and preferably one local language.
- The internship may require occasional travel to client sites.
How to Apply
Interested candidates should submit their application before 30th October 2026. Only shortlisted candidates will be contacted.
TopFloor Limited is an equal opportunity employer and does not charge candidates for job placement.
Benefits
- Continuous Learning & Professional Development
- Opportunity to support the Evolution of a Strong Professional Brand
- Exposure to Leading Organisations / Industry
- Meaningful Work That Impacts People and Organisations around the COMESA region
- A Supportive, Collaborative Culture
- Dynamic, Fast‑Paced Environment
- Paid Time Off