Custody and Fund Services Product Management - Securities Services – Associate

JPMorgan Chase · Tokyo

In this role, you will be collaborating with various teams such as Sales and Client Services within Securities Services business, but also collaborating with operations, technology, product development and other stakeholders within the firm.

As a Custody and Fund Services Product Management Associate within Securities Services, you will work closely with Sales, Client Service, Operations, Technology, Product Development, and other business partners to support and enhance our custody and fund services offering in Japan. You will join the local Product Management team responsible for managing the strategy, commercialisation and ongoing development of custody and fund services products provided to institutional clients, including banks and asset managers. These services include custody, cash and liquidity, fund accounting, compliance reporting, performance measurement, risk reporting and other services including data solutions. In this role, you will contribute to product strategy, drive product development initiatives, support business growth, and help ensure effective governance and delivery of product solutions.

Job Responsibilities

Support the management and ongoing development of custody and fund services products offered to institutional clients in Japan
Partner with Sales, Relationship Management, Client Service, Operations, and Technology teams to deliver product solutions and address client needs
Contribute to the execution of local product strategy and help ensure alignment with regional and global business objectives
Maintain product documentation and client-facing materials, including product definitions, service descriptions, legal agreements, and request for proposal (RFP) responses
Drive and coordinate product governance activities, including service change requests, product enhancements, and product development initiatives
Monitor regulatory developments, market trends, industry practices, and evolving client requirements to identify opportunities for product enhancement and differentiation
Provide subject matter expertise on custody and fund services products and support internal stakeholders on product-related matters
Support product pricing reviews, cost-to-serve analysis, and deal profitability assessments
Lead and contribute to cross-functional projects that enhance product capabilities, operational efficiency, and client experience
Build strong partnerships across local, regional, and global teams to support strategic business objectives

Required Qualifications, Capabilities, and Skills

Strong written and verbal communication skills in both Japanese and English, with the ability to effectively engage a broad range of stakeholders
Knowledge of global markets, financial products, securities services, or investment operations
Strong analytical, problem-solving, and project management skills
Ability to influence stakeholders and collaborate effectively across multiple functions and levels of the organisation
Strong interpersonal, presentation, and communication skills
Self-motivated individual who can manage multiple priorities and deliver results in a fast-paced environment
Ability to work independently while maintaining a strong team-oriented mindset

Preferred Qualifications, Capabilities, and Skills

Experience in custody, fund accounting, performance measurement, asset servicing, investment operations, or related financial services areas
Bachelor's degree in Finance, Accounting, Economics, Business, Technology, or a related discipline
Understanding of institutional investor servicing models and operational workflows
Experience participating in product development, change management, or strategic business initiatives
High level of initiative, adaptability, and a demonstrated ability to navigate a dynamic and evolving business environment

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Shape custody and fund services products, partnering across teams to enhance client solutions and growth.

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