Field Contract Processor "$2000 Sign On Bonus"

Marriott Vacations Worldwide · Marriott's Oceana Palms · $23–$25/hr (stated in the posting)

Field Contract Processor
Rate $23.00 - $25,00/HR

Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).
Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy
Access customer credit file to validate availability of financing programs
Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained
Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance
Ensure that signed contract paper work is accurate and contains all necessary information and documentation when returned from customer.
Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).
Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received.
Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA

Transmit information or documents using mail, scanner, facsimile machine, DocuSign , e mail .
Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.

Use multiple computer systems and software packages to input, access, modify, store, or output legal documents and correspondence with co-workers, management and customers.

Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner
Speak to customers and co-workers using clear, appropriate a+nd professional language.
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
Talk with and listen to other employees to effectively exchange information.

Working with Others

Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Partner with and assist others to promote an environment of teamwork and achieve common goals.

Enter and locate work-related information using computers.
Read and visually verify information in a variety of formats (e.g., small print).
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

CRITICAL COMPETENCIES

Analytical Skills

Interpersonal Skills

Communications

Personal Attributes

Organization

Physical Abilities

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.