IT Technical Product Owner
Dyson · Kuala Lumpur
About the Role:
Reporting to the Senior IT Product Manager, Supply Chain Systems, you will be responsible for the technical ownership, process governance, and operational performance of SAP Supply Chain platforms and applications. This role will act as the bridge between business stakeholders, architects, delivery teams, AMS partners, and software vendors to ensure SAP solutions continue to meet Dyson's evolving business needs.
The role is responsible for:
- Provide functional and technical expertise across SAP Supply Chain modules including S/4HANA SD and MM.
- Collaborate with Business Product Owners and stakeholders to translate business priorities into a technical platform roadmap.
- Lead discovery workshops and requirements gathering sessions with global business stakeholders.
- Work closely with business and IT stakeholders to understand business changes, challenges, and opportunities, and translate them into clear solution requirements.
- Perform gap analysis, impact assessments, and solution evaluations across SD processes, systems, integrations, data, and reporting.
- Collaborate with Product Managers, Architects, Developers, and QA teams to define and deliver end-to-end solutions.
- Provide functional expertise across Supply Chain SD and MM.
- Support the review and validation of solution designs & configurations to ensure business requirements are fully addressed.
- Drive the identification, prioritization, and remediation of technical debt, platform
- Ensure compliance with Dyson security standards, governance processes, and architecture principles.
- Establish and monitor platform health, service KPIs, system performance, and operational metrics.
- Support delivery teams throughout project lifecycles by providing technical leadership, architecture review, and design governance.
- Review and approve solution designs, technical specifications, and integration approaches.
- Manage technical relationships with software vendors, system integrators, and AMS partners.
- Ensure successful transition of projects into production support through robust service transition and knowledge transfer processes.
- Partner with QA teams to support testing strategy, defect management, business validation, and production readiness.
- Manage platform-related risks, issues, dependencies, and escalations across global programmes.
- Provide technical leadership and mentoring to SAP analysts, developers, and delivery teams.
Core Competencies:
- Strong technical leadership with the ability to define and govern SAP platform strategy and standards.
- Deep expertise in SAP OTC and Supply Chain processes and technologies.
- Strong understanding of SAP S/4HANA architecture, integrations, and application lifecycle management.
- Ability to balance business priorities, operational stability, technical risk, and long-term scalability.
- Experience leading architecture discussions, solution reviews, and technical decision-making.
- Experience working with global AMS, implementation partners, and software vendors.
- Demonstrated experience managing complex integrations across enterprise applications and platforms.
- Strong stakeholder management and influencing skills at all organizational levels.
- Experience supporting large-scale transformation programmes and global deployments.
- Strong planning and organizational skills with focus on architecture, delivery, service quality, and platform resilience.
- Excellent analytical, problem-solving, and critical-thinking abilities.
- Excellent interpersonal, communication, and presentation skills
Essential Traits:
- Adaptable with natural ability to thrive in complex and ambiguous situations.
- Ability to communicate clearly with both technical and non-technical stakeholders.
- Strong critical thinking skills
- Ability to build from good relationships globally and with a natural collaborative nature.
- Ability to work under pressure and meet deadlines.
- Ability to think ahead and anticipate problems, issues, and solutions.
Preferred Experience & Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Engineering, Supply Chain, or related discipline.
- 5+ years of experience in SAP Supply Chain SD delivery, product ownership, solution architecture, or platform management.
- Strong hands-on experience with SAP S/4HANA OTC and one or more SAP Supply Chain modules.
- SAP certification(s) and relevant architecture or agile product management certifications are advantageous.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.