Residential Field Service Technician - Meandu

Cummins · Toowoomba

Job Summary:

Roster : This is a 7 on 7 off roster

We are looking for a talented Diesel Technician to join our high performing team in Queensland.

This is a resident mine site technician role at Meandu mine site (Near Kingaroy QLD). In this role, you will act as technical specialist and regular customer support contact to diagnose and complete repairs to Cummins products at Meandu Mine Site.

You will make an impact in the following ways:

You will be required to keep the Cummins powered fleet running to perform optimum efficiency and reduce down time costs.
Communication between Cummins Toowoomba and site will be critical in reporting any faults or improvements within the Cummins powered fleet.
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools
Coaches on preventative maintenance activities and basic repairs completed by customer employees
Escalates unresolved issues to more experienced On Site Technicians and/or Supervisor
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Completes training in line with skill and business requirements
Maintains work area and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.

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