Strategic Account Manager - Global Partnerships
Glovo
ID: JR0084293
The Mission
Are you ready to join an ambitious and rapidly growing company revolutionizing the retail industry? At Glovo, our vision is to give everyone easy access to anything in the city, and as a Strategic Account Manager - Global Partnerships, you will play a pivotal role in making this vision a reality. Join us in shaping the future of retail by managing and growing our most strategic retail partnerships across multiple countries.
At Glovo, Retail is one of our highest-growing business units. We have already established partnerships with more than 200 top retail brands, including industry giants in Beauty, Electronics and Pets verticals. As a Strategic Account Manage - Global Partnerships, you will be part of the Global Retail Partnership Team that despite our rapid growth, still embodies the spirit of a small startup within Glovo.
What You Will Do
Global Partnership Management:
Conduct and organize business reviews with regional and/or global partners in order to define cross-country strategies, bringing in the right internal stakeholders to ensure those strategies are applied across markets and drive growth;
Attend Monthly Business Reviews with Glovo's local teams to identify blockers and areas for improvement, and support them in overcoming those. Provide ad-hoc support to local Retail teams and help them escalate issues that cannot be solved at local level;
Ensure new partner activations and onboardings are compliant, respect agreed timelines, and go live successfully and on time.
Project Management: Lead or contribute to complex cross-functional projects, working with multiple functions including Strategy, Operations, Product, Finance, and PIM & Catalog. Collect feedback from local teams and cascade or deliver against tight deadlines.
Guidelines, Playbooks & Enablement: Identify areas for improvement and develop the tools and frameworks local teams need to succeed commercially, such as activation guidelines and commercial decks.
What will you Bring
Background: 4 to 6 years in fast-paced environments (startups, top consulting firms, leading internet companies, FMCG, or retail), including 1+ year as an account manager or in a similar role.
Business Understanding: Solid grasp of FMCG, retail, and/or e-commerce models and their revenue and growth drivers.
Commercial & Influencing Skills: You handle complex negotiations with senior stakeholders and lead multidisciplinary projects without direct authority.
Data-Driven Mentality: You base decisions on data and aren't afraid to make business judgments when needed.
Bias for Action & Problem Solving: Goal-oriented and deadline-driven, you enjoy finding smart solutions to complex problems.
Language Skills: Professional proficiency in English.
Nice to Have: International experience, Spanish, Italian, or Portuguese language knowledge.