Sportsbook Manager
Caesars Entertainment · Danville
Responsible for the management and efficient operations of the Sports Book department. Ensures compliance with all company and departmental policies and procedures including Lottery regulations. Responsible for the development and training of staff. Assists in developing and meeting departmental budget. Contributes to the selection, training, development, and appraisal of staff. Provides leadership to others through example and sharing of knowledge and skill. Organizes and delegates assignments as assigned. Role model interacting positively through relationships with customers and co-workers. Investigate and resolve customer complaints and issues.