Senior Sales Specialist (Interventional Systems) - Penang
Terumo · Kuala Selangor
About the Company
As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future.
Summary of the Role
- Sales & Business Development: Drive sales growth and achieve business objectives by developing assigned territories, key accounts, and new business opportunities.
- Distributor Sales Execution: Drive and influence appointed distributor sales teams to effectively execute agreed commercial strategies, priorities, and account plans.
- Key Account & Customer Development: Build strong relationships with healthcare professionals and key stakeholders to develop strategic accounts and expand product adoption.
- Product & Clinical Support: Provide product and clinical support while strengthening distributor capabilities through field coaching, training, and customer engagement.
- New Product & Market Development: Support new product launches and market-development initiatives by identifying opportunities, developing early adopters, and accelerating market penetration.
- Sales Forecasting & Inventory Coordination: Provide accurate sales forecasts and collaborate with distributors and internal stakeholders to ensure appropriate inventory levels and continuity of supply.
- Market & Competitive Intelligence: Monitor market trends, customer needs, competitor activities, and pricing developments to generate actionable commercial insights.
- Sales Planning & Reporting: Maintain sales pipelines, monitor performance against objectives, and provide timely business updates, forecasts, and corrective action plans.
- Cross-functional Collaboration: Collaborate with internal functions to align sales execution, marketing initiatives, supply planning, and overall business priorities.
- Compliance & Business Conduct: Ensure all sales, distributor, and customer engagement activities comply with company policies, applicable regulations, and healthcare industry standards.
Key Responsibilities
1. Sales Strategy Development
- Work with distributors to develop a comprehensive understanding of the clients’ profile and needs.
- Creating and implementing effective sales strategies to achieve business goals and targets.
2. Client Relationship Management
- Frequent visit and service to clients.
- Building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to meet those needs.
- Negotiate terms and conditions with clients, handling objections and closing sales deal to achieve revenue target.
- Foster long-term, profitable customer loyalty.
3. People and Culture Building
- Collaboration with other internal and external stakeholders to ensure result
- Be accountable and have sense of ownership
- Applies others’ diverse experiences, styles, backgrounds, and perspectives to get results
- Can take a creative idea and actively moves them onto implementation
- Shows consistency between words and actions
4. Business Partner for Organisation Development Programs
- Manage sales and support activities and distributors activities
- Ensure good relationship with business partner and manage expectations at company’s interest
5. Performance Management
- Conduct sales & marketing data analysis.
- Use analytics tools to track sales performance, generate reports and provide insights and recommendations for improving sales strategies.
Functional / Technical Skills
- An individual contributor with responsibility in a professional discipline or specialty.
- Require working closely with stake holders, including distributors to provide excellent service to clients.
- Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Create and implement effective sales strategies to achieve business goals.
- Negotiate terms and conditions to close deals and achieve revenue target.
- Develop in-depth understanding of the company's products or services to effectively communicate their benefits with clients.
- Identify and pursue new sales opportunities to expand the client base.
- Conduct compelling sales presentations and product demonstrations to clients.
- Support marketing activities (local & regional) initiated by marketing team.
Education & Experience
- Requires a Baccalaureate degree and minimum of 7 years of relevant experience in healthcare industry, or advanced degree with a minimum of 5 years relevant experience.
- Requires adequate knowledge of job area especially in Cardiovascular or Vascular, typically obtained through advanced education combined with experience (minimum 5 years).
Note to External Recruitment Agencies:
Terumo does not recognize candidate submissions from any recruitment agencies and will not be responsible for payment of any recruitment fees due to the hiring of candidates whose resumes were submitted to Terumo employees or offices without the recruiting team's acknowledgement.
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