Planning Support
DNV · Kuala Lumpur
Key responsibilities of the Planner role include, but are not limited to:
- Scheduling and coordinating NDIS audits in accordance with scheme requirements and customer commitments.
- Managing auditor availability, competency requirements, and utilisation.
- Ensuring audits are planned and delivered within contractual and regulatory timeframes.
- Monitoring audit delivery pipelines and proactively addressing scheduling bottlenecks.
- Liaising with customers regarding audit dates, rescheduling requests, and planning-related enquiries.
- Supporting revenue achievement by ensuring timely conversion of confirmed opportunities into delivered audits.
- Coordinating audit teams while managing conflict of interest and independence requirements.
- Working closely with Sales, Operations, Technical Review, and auditors to optimise resource allocation.
- Maintaining accurate planning information within NGPS and related systems.
- Monitoring upcoming certificate expiry dates and ensuring audit activities are scheduled appropriately.
- Supporting ongoing process improvements and planning initiatives.
- Identifying and escalating capacity risks that may impact delivery performance.
- Contributing to customer satisfaction through responsive and proactive planning support.
- Providing administrative support associated with planning and audit coordination activities.
About Life Sciences
We help our customers in medical devices, healthcare, and aquaculture/ocean industries build trust and transparency across their products, assets, and supply chains. By working with customers to certify medical technologies, support safe and sustainable healthcare practices, and advance responsible aquaculture and ocean stewardship, we help manage risks, meet regulatory demands, and achieve long-term goals. Drawing on deep technical expertise, we partner with customers worldwide to bridge trust gaps between patients, providers, producers, and consumers—driving sustainable results and improved ESG performance.
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.