F&B Sales Manager - The Langham, Hefei

Langham Hotels · China

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Hefei conveniently located in the city’s new administration and culture center, nestled in the dynamic business, shopping and entertainment district. Private havens of exceptional quality, all 339 guestrooms and suites welcome guests with a warm neutral palette and stylish interiors. While the generously-sized work desk is suited to business executives, leisure travelers will appreciate the modern furnishings and panoramic views over the city. The hotel embodies luxury and refined hospitality, continually bringing timeless elegance of Langham to the capital of Anhui province and creating luxury experiences.

PRINCIPAL RESPONSIBILITIES 主要职责

Business Planning and Sales & Marketing销售及市场推广

Planning sales activities: to concentrate in “selling” i.e. conduct sales calls to introduce hotels facilities, packages, seeking business leads.

规划销售活动，集中精力于销售，例如销售拜访、介绍酒店设施和促销活动套餐，寻找商机。
Assist DOSM/DOS in achieving monthly and year-end budget.

协助市场销售总监、销售总监达成月度及年终预算。
Assist DOSM/DOS in maximizing profits by securing business.

协助市场销售总监、销售总监确保业务达到利润最大化。
Follow up leads assigned by DOSM/DOS.

跟进市场销售总监、销售总监分配的商业线索。
Maintain good relationship with existing accounts.

与现有的客户保持良好的合作关系。
Develop new markets/source of business.

开拓新的市场和新业务资源。
Conduct entertainment and site inspection to accounts decision makers and booking handlers.

为客户决策者或者预定安排人安排宴请和酒店参观事宜。
Sales visit to potential accounts.

商务拜访潜在客户。
Negotiate contracts with companies in designated territories.

与指定区域内的公司协商合同事宜。
Conduct Sales visit to major companies in his/her designated area according to the guidelines.

根据指示对指定区域内的主要客户进行商务拜访。
Come up with new ideas on products and marketing of product such as: room packages, promotion offers and assist DOSM/DOS in launching these promotions.

提出有关产品和市场推广产品的新建议，例如客房套餐、特别优惠，并协助市场销售总监/销售总监开展相关优惠活动。
Attend local business meeting and tradeshows/sales trips (both locally and overseas) assigned by DOSM/DOS.

参加由市场销售总监/销售总监分派的国内和海外的商务会议和展览会。
Perform any duties assigned by the Management deemed necessary.

执行管理层交付的工作任务。
Comply with rules and regulations of the Colleague Handbook.

遵守《员工手册》的各项规章制度。
Ensure the timely completion of seasonal sales products for the hotel, including but not limited to New Year gift boxes, rice dumplings, and mooncakes.

按时完成酒店季节性销售产品，不局限新年礼盒、粽子、月饼。
Comply with attendance policies and follow management's shift arrangements regarding overtime work and leave.

遵循考勤制度，服从管理人员安排的合理加班和休假。
100% Complete hotel and job-related training courses.

100%完成酒店和岗位相关的培训课程。

Communications 沟通

Maintain close communication with DOSM, DOS and Sister Hotels sales persons.

与市场销售总监、销售总监以及姐妹酒店的销售人员保持良好沟通。
Maintain effective communication with the Director of Revenue Management and Operations Department Heads.

与收益管理总监和营运部门负责人保持有效的沟通。
Maintain effective communication with Hoteliers in order to understand market trend.

与其他酒店的同行业者保持有效的沟通，以便了解市场发展的趋势。
Attend weekly and monthly Sales Meeting a to report work progress and month-end result.

参加每周及月度销售会议，汇报工作进程和月终销售结果。

Human Resource Development人力资源发展

Maintain effective communication channels with all co-workers.

与所有协助的工作人员保持有效的沟通。
Communicate with guest to obtain guest comments and ensure the delivery of product adhere to guest needs.

与客户沟通以获取客户的评价，并确保我们提供的产品能够满足客户的需求。

Marketing Intelligence市场能力

Regular update on competitors offers and markets intelligence and shares the information with sales team.

定期更新竞争对手信息和市场情报，并与销售团队分享相关信息
Provide accurate sales statistics and market information, comments, trends and leads obtained from clients and/or competitors.

提供准确的销售数据统计和市场信息，评估，趋势，以及从客户及竞争者处得到的销售线索

REQUIREMENTS 职位要求

Education 教育学历

University degree or diploma is required.

大学或相关的专业毕业。

Experience 经验

At least 2 years working experience in similar capacity, 5 star international hotels experience is preferred.

至少2年相关工作经验，5星级国际品牌酒店经验尤佳。
Concrete on the sales experience is a must.

必须有专业的销售经验。

Job Skill/Knowledge 工作技能/知识

Well organized and a good planner.

良好的组织和计划能力。
Prompt and systematic decision making skills with analytical power.

及时和系统的决策分析能力与技巧。
Independent & ability to work under pressure.

有独立和压力下工作的能力。
Excellent communication skills.

卓越的沟通技巧。
Good team player & able to develop sound working relationships with colleagues.

良好的团队合作精神，能够与同事发展良好的工作关系。
Good delegation & interpersonal skills.

良好的授权和良好的人际关系技巧。
Sensitive and react fast on market trend and situation.

敏锐的了解市场发展趋势和情况，并迅速作出反映行动。
Pleasant and out spoken.

愉悦开朗的性格。
Have good communication network in the industry.

在酒店行业中拥有良好的人际网络。

Computer Knowledge 电脑知识

Microsoft Word, Excel and PowerPoint is a must.

必须熟练使用微软Word，Excel 和 PowerPoint 软件。
Familiar with Delphi Sales & Catering and Opera PMS is preferred.

熟悉Delphi和Opera系统为佳。

Language Proficiency 语言能力

Fluent in English and Mandarin is a must.

熟练掌握英语与中文。
Excellent communication skills in both written & spoken.
- 优秀的口语与书面沟通技巧。
- For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/hefei/

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