Manager, ATS Learning Development Portfolio

Navcanada · Ottawa

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Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Develop and maintain common procedure, processes, and guidelines for training curriculum development and implementation.
• Manage a team of Learning Quality Specialists, Instructional Designers, and subject-matter experts who, with a common procedure, and in line with national curriculum design and intent, provide the development of all localization required for courseware and simulation materials for initial, unit specific courseware, as well as continuous learning and technical learning localization (ART and EUT).
• Develop and maintain courses, publish curriculum and courseware materials according to policy and common procedures and guidelines.
• Provide feedback for the Operational Training Policy as it relates to ATS curriculum development to ensure national regulatory standards are adhered to and all legal accountabilities are ensured.
• Support and build teams.
• Manage resources and develop budget plans and projections for the development of courseware.
• Prioritize the work of staff and motivate staff to meet their individual potentials, so that the work of the division can meet its objectives to provide the delivery of a first-class training service.
• Collaborate and persuade to get people to work outside their normal scope of work to provide effective training which impacts the success rate and cost of training.

What you bring:

Education:

• Bachelor’s degree and related experience (including operational training experience) in Education or related field, or specific knowledge in the areas of adult education, evaluation, training system design, curriculum development, measurement, and testing.

Experience:

• Experience in the design and development of curriculum and training programs, measurement and evaluation methodologies, and project management.
• Experience in leading and facilitating groups and teams with diverse backgrounds.
• Experience in project management as well as budgetary and financial management.

Knowledge:

• Knowledge of curriculum development including training evaluation processes and performance metrics techniques.
• Knowledge of the Company’s goals, culture, values, code of ethics, strategic plans, operational performance, and policies/procedures related to safety and ATS Learning.
• Knowledge of budgetary management and human resource management.
• Broad knowledge of multi-disciplines within the Air Traffic Services group as well as operational culture as it relates to training.
• General knowledge of the company’s software tools (i.e., MS Office) as well as equipment used in the operational environment.

How others describe you:

• Project management skills for large scale corporate training initiatives.
• Facilitation skills.
• Change management skills.
• Leadership, motivation, and coaching skills for the development of staff.
• Negotiation and conflict management skills.
• Strong research and analytical skills.
• Strong written and verbal communication skills.
• Virtual management skills for teams located at a variety of national locations.
• Customer service skills for dealing with internal stakeholders.
• Works well in teams by displaying flexibility and openness when dealing with others.
• Demonstrated effective interpersonal skills through effective communication.
• Takes independent action and initiative to create opportunities or resolve/prevent problems.

Working Conditions:

• This position is a hybrid position with a minimum 3 days per week on site. 
• Occasional travel required.

Behaviour Statement:  

• All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Ethical Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. 

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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