Housekeeper - Lakeview at Nomi

Related Group · Miami

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description:

Position Summary

The Housekeeper is responsible for maintaining the cleanliness, appearance, and overall presentation of the community’s interior and exterior common areas. This position plays an important role in creating a clean, welcoming, and well-maintained environment for residents, prospects, guests, and team members.

The ideal candidate is detail-oriented, dependable, professional, and takes pride in maintaining high standards of cleanliness. The Housekeeper must be able to work independently, prioritize daily responsibilities, and respond to the changing needs of a busy multifamily community.

Essential Responsibilities

Clean and maintain all assigned common areas, including:Lobbies and entrywaysHallways and corridorsElevators and elevator lobbiesClubrooms and resident loungesFitness centersRestroomsLeasing office and model unitsPool and amenity areasStairwellsMail/package areasOther assigned community spaces
Vacuum, sweep, mop, dust, sanitize, and polish surfaces as needed.
Clean windows, glass doors, mirrors, fixtures, and other visible surfaces.
Empty trash and recycling receptacles and ensure proper disposal.
Maintain cleanliness of high-traffic areas throughout the day.
Clean and prepare vacant apartment homes for move-in, including touch-up cleaning as assigned.
Assist with apartment turnover cleaning and ensure homes meet established property standards prior to move-in.
Maintain supplies, equipment, and cleaning materials in an organized and secure manner.
Report damaged, broken, or unsafe conditions to management or maintenance immediately.
Identify and report maintenance issues, leaks, lighting concerns, plumbing issues, or other property conditions observed during daily cleaning.
Follow established cleaning schedules, checklists, and property standards.
Assist with deep-cleaning projects, special events, resident events, and property inspections as needed.
Maintain a professional appearance and courteous demeanor when interacting with residents, prospects, vendors, and team members.
Protect resident privacy and maintain confidentiality while working in and around occupied apartment homes.
Follow all company safety procedures, OSHA guidelines, and proper handling and storage procedures for cleaning chemicals.
Perform other duties and special projects as assigned by management.

Customer Service Expectations

The Housekeeper is a visible representative of the property and is expected to:

Maintain a friendly, professional, and approachable demeanor.
Acknowledge residents and guests when encountered throughout the community.
Respond courteously to resident questions and direct requests to the appropriate team member when necessary.
Maintain a clean, organized, and professional appearance at all times.
Demonstrate pride of ownership and treat the community as if it were their own.

Qualifications

Previous housekeeping, janitorial, hospitality, hotel, or multifamily experience preferred.
High school diploma or equivalent preferred.
Ability to follow written and verbal instructions.
Strong attention to detail and cleanliness standards.
Ability to work independently with minimal supervision.
Ability to prioritize tasks and manage time effectively.
Dependable and punctual with a strong attendance record.
Ability to interact professionally with residents, guests, and team members.
Must be able to safely use common cleaning equipment and chemicals.

Physical Requirements

The position requires frequent physical activity, including:

Standing and walking for extended periods.
Bending, stooping, kneeling, reaching, and climbing stairs.
Lifting and carrying cleaning supplies and equipment.
Pushing and pulling cleaning carts and equipment.
Ability to lift and carry up to approximately 25–50 pounds, as required by the position.
Ability to work indoors and outdoors and in varying temperatures and conditions.

Performance Expectations

Success in this position will be measured by:

Consistent cleanliness and presentation of assigned areas.
Completion of daily cleaning assignments and schedules.
Attention to detail and adherence to property standards.
Timely reporting of maintenance and safety concerns.
Professional interaction with residents, guests, and team members.
Reliability, punctuality, and attendance.
Proper use and care of company equipment and supplies.
Ability to maintain high standards during apartment turnovers and property inspections.

The Housekeeper is expected to contribute to a clean, safe, welcoming, and professionally maintained community while supporting the property’s overall resident experience and operational goals.

Benefits as a TRGM Employee:

Base Salary + Performance Bonus.
Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
The benefits package includes 100 percent employer-paid life and disability insurance.
Employer Matching 401k
Employee Engagement and Wellness programs.
Company-paid PTO
Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.