Senior Specialist Collection, Dunning & Dispute Management

Omya · Barcelona

MAIN RESPONSABILITIES

Resolve incidents with customers about queries and payments
Build relationships and credibility with internal and external customers
Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
Ensure proper financial measures for collections
Address insolvencies according to company policies and procedures
Be in charge of providing support in accounting closings

1-2 years of experience in AR or a position related to Finance. E.g. Cash Allocation, Cash Collection, and Dispute Management.
Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
Experience with automation of credit to cash process between different tools
Analytical skills: Understanding account situations and studying the problem.
Strong and clear communication
Detail & solution-oriented person
German and English are required; Polish is a plus.

Hybrid Work Model: Flexibility to work from home and in the office, according to the policy, helping you achieve a healthy work-life balance.
Full-time position based in Barcelona.
Ticket Restaurant: Enjoy a daily meal allowance to support your well-being.
Flexible retribution: Kindergarten & Transport
30 Labor Days of Holidays: Ample time off to relax and recharge.
Language Lessons: Access to language lessons to help you grow both personally and professionally.
Medical Insurance: 60% company-subsidized medical insurance for employees, with the option to extend coverage to family members at a highly competitive rate.
Open and Modern Office Environment: Work in a collaborative, innovative, and comfortable space designed for your success.