Department Manager - Quality Assurance
United States Steel
U. S. Steel Corporation has an opening for a Department Manager – Quality Assurance at our Edgar Thomson facility.Responsibilities include the following:
- Evaluate and drive improvement in unit Quality Key Performance Indicators which could include chemistry compliance, casting slabs made as ordered, diversions, reworks, and customer claims.
- Lead and drive appropriate corrective actions and put in place production quality gates to prevent or minimize defects.
- Work with sales and customer service groups to address customer complaints and claims, coordinate customer visits, and improve customer delight with steel products.
- Work collaboratively with plant operating leadership teams to evaluate and improve quality processes, procedures, and systems to maximize operational capabilities & efficiencies.
- Manage and lead cross functional teams focused on quality, yield and delivery making recommendations for continuous improvement.
- Develop and deliver appropriate reports to plant leadership and executive corporate management.
- Ensure proper procedures and processes are in place to prevent non-conforming product from being produced or getting to the final customer.
- Maintain ISO and IATF certifications which includes management of the corresponding control systems, internal and external audit programs, and document and record control throughout the facility.
- Operate in a heavy industry environment with a unionized workforce.
- Manage all facets of a team of QA engineers, including hiring, retention, coaching and developing, setting performance objectives, and conducting performance reviews.
- Bachelor's degree in metallurgical engineering, chemical engineering, mechanical engineering chemistry, or a closely related field
- At least five years of experience in steel manufacturing which demonstrates technical expertise in Quality Assurance activities
- Excellent interpersonal skills with the ability to listen as well as communicate with all stakeholders, including his or her team, customers, vendors and regulatory agencies.
- Ability to work independently and as part of a team, and to manage multiple priorities in a fast-paced environment.
- Experience with statistical process control and other quality control tools and techniques (i.e. Measurement System Analysis, Minitab)
- Strong aptitude with computer systems, data collection and data analysis.