Department Manager - Quality Assurance
United States Steel
U. S. Steel Corporation has an opening for a Department Manager – Quality Assurance at its Great Lakes facility located in Ecorse, MI.Responsibilities include the following:
- Evaluate and drive improvement in unit diversions, reworks, and customer claims. Lead and drive appropriate corrective actions and put in place production quality gates to prevent products defects.
- Work with sales and customer service groups to address customer complaints and claims, coordinate customer visits, and improve customer delight with steel products.
- Work collaboratively with plant operating leadership teams to evaluate and improve quality processes, culture, and systems to maximize operational capabilities & efficiencies.
- Manage and lead cross functional teams focused on development, quality, yield, and delivery making recommendations for continuous improvement.
- Develop and deliver appropriate reports to plant leadership and executive corporate management.
- Ensure proper procedures and processes are in places to prevent non-conforming product from being produced or getting to the final customer.
- Maintain ISO and IATF certifications which includes management of the corresponding control systems, internal and external audit programs, and document and record control throughout the unit.
- Operate in a heavy industry environment with a unionized workforce.
- Manage all facets of a team of QA engineers and lab personnel, including hiring, retention, coaching and developing, setting performance objectives, and conducting performance reviews.
- Oversee all laboratory operations including staffing, maintaining equipment, ensuring safety, and supporting production.
- Own the laboratory quality management system and maintain external accreditation for key tests
Requirements:
- Bachelor's degree in metallurgical engineering, chemical engineering, chemistry, or a closely related field
- At least six years of experience in steelmaking operations which demonstrates technical expertise in Quality Assurance activities
- Excellent interpersonal skills with the ability to listen as well as communicate with all stakeholders, including his or her team, customers, vendors and regulatory agencies.
- Ability to work independently and as part of a team, and to manage multiple priorities in a fast-paced environment.
- Experience with statistical process control and other quality control tools and techniques (i.e. Measurement System Analysis, Minitab)
- Knowledge of mechanical and chemical testing of steel preferred.
- Strong aptitude with computer systems and working with data.
- Previous supervisory experience strongly preferred