Call for CVs:SOP Review and Development Consultant for the IOM Ireland MHPSS Project
International Organization for Migration · Dublin
Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Project Context and Scope
IOM Ireland implements the Mental Health and Psychosocial Support (MHPSS) Project for International Protection Applicants residing in Ireland. The project provides counselling, case management, cultural mediation, psychosocial support, information and referral assistance, community-based activities, capacity building and follow-up through the MHPSS Infoline.
The project has developed a range of SOPs, guidelines, workflows, forms and operational tools. To strengthen consistency, accountability, safeguarding and service quality, IOM Ireland requires an external consultant to systematically review existing documentation, identify gaps and duplication, harmonise terminology and processes, and develop a practical SOP package for MHPSS project operations.
The objective of the consultancy is to develop a coherent, standardised and implementation-ready package of SOPs that reflects current MHPSS project operations and supports safe, ethical, consistent and accountable service delivery across International Protection Applicant centres.
The consultant will coordinate closely with designated MHPSS focal points while remaining accountable to the Hiring Manager for the timely submission, revision and finalisation of all deliverables. The SOP package will be aligned with relevant IOM standards, policies and principles, including safeguarding, PSEA, protection, accountability to affected populations, data protection and confidentiality requirements.
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