Operations Manager
OrganOx · Oxford
ABOUT ORGANOX:
OrganOx is a commercial stage organ technology company dedicated to developing technologies to improve outcomes for patients with acute or chronic organ failure. The company was established as a spin out of the University of Oxford in 2008 and is now part of the Terumo Group. OrganOx is a pioneer in normothermic machine perfusion (NMP). It's flagship platform, the metra®, is available for use in the U.S., Europe, Canada, and Australia. It has been utilized in over 7,000 liver transplants to date to keep donor livers in a metabolically active state outside the body enabling longer preservation times and functional assessment of the organ prior to transplant, leading to an increased number of organs available for transplant. Founded in 1921, Terumo Corporation (TSE:4543) strives to fulfill its mission of “Contributing to Society through Healthcare” by providing a comprehensive range of solutions in the fields of therapeutic procedures, hospital operations, and life sciences in more than 160 countries and regions.
Position Summary
The position of Operations Manager is responsible for coordinating the activity of Warehouse and Logistics Operations outside of the USA.
Listed below are the key responsibilities of the role and a brief description of some of the key tasks to be performed. This list is not totally inclusive, and the job holder will be expected to complete tasks reasonably requested by the Director, Operations.
This is a flexible, on-site role in our Oxford, UK office.
Major Responsibilities
Under direction from the Director, Operations, the Operations Manager will be responsible for:
- Manage the distribution and storage of OrganOx sub-components, spares, tooling and finished goods using approved distribution and warehousing partners, across both EU and UK entities.
- Identify and implement continuous improvement opportunities throughout the supply chain to improve Safety/Quality/Delivery/Customer Service/Cost.
- Prioritize and optimize daily logistics operations to meet business objectives while balancing workloads and resource requirements.
- Support the Operations Director in developing, implementing and monitoring KPIs to drive operational performance, cost efficiency and quality standards.
- Develop, implement, and maintain policies and processes to maintain inventory accuracy, adequate safety stock, and inventory records compliance.
- Provide regular structured communication to the Operations Director on operational performance in all sales regions outside of the USA.
- Manage and monitor the performance of internal and third party logistics partners using Business Continuity Planning, identify and mitigate risks and issues in the supply chain.
- Using formal mapping techniques, define the existing distribution network and identify updates to the network based on the business growth plan defined in the S&OP and IBP processes.
- Cultivating a high-performance culture. Promote cross-functional collaboration and create opportunities for professional development within a team of direct reports across UK and EU entities.
- Interface cross-functionally with the wider business to ensure the warehouse and logistics teams stay informed, compliant and prepared for evolving business needs.
- This role may require travel up to 10% travel.
Requirements
Required Qualifications and Experience
- Excellent communication and interpersonal skills both verbal and written, with a proven track record of business negotiation and report writing.
- Ability to manage others to help them excel in their roles, realize their potential, and develop their careers.
- Ability to operate in a rapidly changing environment, able to differentiate and prioritize between multiple competing objectives without losing sight of the long-term strategic aims of the company.
- Ability to adopt a flexible approach on a day-to-day basis and willingness to perform tasks outside of core job description.
- Demonstrable ability to identify and solve problems and justify implementation of improvements through cost-benefit analysis to business performance and cost-basis.
- Proven track record of logistics, operations and supply chain management roles.
- Ability to produce Technical Reports to a high standard in terms of technical content, presentation and written English.
- High competence in data manipulation in spreadsheet software with the ability to generate and convert data within flat and pivot datasets.
- Ability to work effectively with suppliers.
- Ability to work across a wide range of projects simultaneously.
- Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies.
Qualifications
- Must have a minimum of a Bachelor’s degree in related field
- Working hours will be spent between the main oxford office, Oxford store room, and third party warehouse locations; Standard 40-hour work week applies.
- A minimum of 7 years’ experience in inventory, supply chain or logistics
- Good working knowledge of Enterprise Resource Planning (ERP) systems required.
- 3+ years of managing direct reports strongly preferred.
- Experience in the medical device industry preferred.
- Ability to travel up to 10% of the time domestically and globally.
- Flexibility to work after hours, as needed.
- Good working knowledge of standard office and project management software.
A job description does not imply that the duties stated are the only ones to be performed by the job holder. Job holder will be required to follow any other job-related instruction as reasonably requested by their line manager or their designate.
Benefits
At OrganOx, we value innovation, evidence, integrity, teamwork, respect, and passion. We offer competitive compensation and comprehensive benefits, including healthcare and retirement plans. We support work-life balance and provide opportunities for ongoing professional development.