Executive, Air Freight

DHL · Bayan Lepas

Key Responsibilities

Prepare and process air freight export documentation, including HAWB, MAWB, manifests, and airline-related documents.
Generate preliminary documents and update final documentation upon receipt of shipment final weights.
Follow up with airports, ground handlers, carriers, and internal stakeholders to ensure timely shipment processing and issue resolution.
Monitor airline cut-off times and ensure compliance with internal SLAs.
Verify customer rates, adder charges, and billing information to ensure invoicing accuracy.
Monitor FHL and FWB transmissions and coordinate corrective actions to avoid carrier penalties.
Review consolidation requirements and customer-specific documentation needs.
Communicate shipment discrepancies, weight variances, and operational issues to relevant stakeholders.
Prepare shift handover reports and ensure continuity of pending tasks.
Troubleshoot operational system issues and support process improvements.
Contribute to achieving departmental and station KPIs through accurate and timely execution of operational activities.

Years Of Experience : 1- 3 years

Shift : Yes

Fresh are encouraged to apply