Installation Engineer - Marrakech/Casablanca/Rabat
KONE · Casablanca
Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency by putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
Location: Marrakech/Casablanca/Rabat
About the Role
We are looking for a proactive and experienced Installation Engineer to lead installation activities on-site, ensuring the highest standards of safety, quality, and productivity. This role is critical in delivering successful projects, maintaining strong customer relationships, and driving continuous improvement across installation operations.
Key Responsibilities
Take full accountability for safety, quality, and productivity during installation and handovers.
Ensure compliance with KONE installation methods, tools, and safety standards, including risk assessments where required.
Plan, organize, and manage installation activities, logistics, materials, and site resources.
Monitor and manage installation progress, costs, schedules, and risks, ensuring alignment with project plans (S-plan milestones).
Conduct site audits, inspections, and quality checks, resolving non-conformities in collaboration with stakeholders.
Lead final testing, ensure closure of all defects, and deliver a successful handover to maintenance.
Manage installation documentation, reporting, time approvals, and environmental compliance (waste and hazardous materials).
Act as the primary on-site contact for customers, ensuring clear and proactive communication.
Deliver a professional installation experience, ensuring customer satisfaction through safety, quality, and timely execution.
Lead and support installation teams, including KONE employees and subcontractors.
Ensure all site personnel are trained, certified, and competent.
Promote a strong safety culture, team motivation, and wellbeing.
Manage performance, identify training needs, and support team development.
Build and maintain professional relationships with subcontractors, ensuring delivery commitments are met.
Support project teams in cost control, variation sales, and change order management.
Assist in verifying payment milestones and contract compliance.
Continuous Improvement
Drive LEAN practices and continuous improvement initiatives on-site.
Identify inefficiencies, reduce waste, and improve workflows through team collaboration.
Coach and empower teams to enhance performance and adopt best practices.
Requirements
Qualification in Mechanical or Electrical Engineering.
Elevator & Escalator industry experience is a must.
Project Management Professional (PMP) qualification is desirable.
Minimum 2 years’ experience in project management, including managing subcontractors.
Ability to comply with the Project Management Office, focusing on project scope, schedule, and budget, delivering within defined contractual requirements and objectives.
Proficiency in CRM tools, MS Office, and project management tools.
Effective stakeholder management through the project management process.
Effective leader and coach with the ability to motivate a successful installation team.
Highly motivated, goal-oriented, diligent, organized self-starter with a strong orientation toward customer service.
Ability to work collaboratively as a team and promote a harmonious environment.
Passion for mechanical and electrical vocations, with a proven track record and strong customer focus.
What do we offer?
Great dynamic team promoting a collaborative environment.
Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
Comprehensive learning and development programs.
Engaging job with position description and clear targets.
Regular feedback through performance discussions.
Opportunities for individual development.
Mentoring and coaching programs.
Flexibility, trust, and respect.
Value-based culture, behaviors, and ethics.
Sustainability and innovation.
Working for a successful organization.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html