Applied AI ML - AI/LLM Product Associate

JPMorgan Chase · London

Join us to shape the future of AI and autonomous agents, solving mission-critical challenges for the world’s largest bank. You’ll have the opportunity to own impactful use cases from discovery through delivery, collaborating with talented teams across data science, engineering, and business. We value innovation, accountability, and continuous improvement, your work will directly influence how bankers operate every day. Experience career growth, meaningful responsibility, and the chance to make a lasting difference.

As an AI Product Manager – Autonomous Agents in our AI & Agentic Systems team, you will drive the design, development, and reliability of production-grade agentic solutions. You will partner with stakeholders to translate business needs into scalable AI workflows, ensuring performance, safety, and compliance. Your role will empower you to lead projects from pilot to production, fostering a culture of innovation and collaboration.

Job Responsibilities:

Define product requirements, features, and roadmap components for AI use cases
Lead end-to-end delivery from pilot through production, owning agent behavior and autonomy boundaries
Build and extend agents and supporting infrastructure, including services, APIs, and integrations
Drive model validation, performance monitoring, drift detection, and iterative improvement
Manage backlog prioritization, sprint planning, and delivery tracking
Partner with stakeholders to identify opportunities for AI-driven efficiency or revenue growth
Run user feedback sessions and incorporate insights into product enhancements
Define success metrics and measure business impact, including reliability, adoption, and reuse
Ensure alignment with data governance, compliance, and risk standards
Collaborate across Engineering, Data Science, Controls, and business teams

Required Qualifications, Capabilities, and Skills:

Expertise in product management, data products, or technology delivery
Experience shipping LLM-powered, autonomous, or agentic systems to production
Ability to design and run evaluations for agentic systems, reasoning about probabilistic behavior and drift
Strong understanding of the AI/ML lifecycle (training, validation, deployment, monitoring)
Knowledge of production-grade data judgment, pipeline stability, and quality propagation
Experience building infrastructure and integrations, with proficiency in architecture, APIs, and data pipelines
Strong communication and stakeholder-management skills
Comfort operating within a large, regulated institution with governance and controls
Ability to ship AI-enabled products and lead complex programs in matrixed organizations

Preferred Qualifications, Capabilities, and Skills:

Previous experience in commercial and investment banking
Familiarity with net-new infrastructure development
Experience with cross-functional teams in large organizations
Demonstrated ability to drive business impact through AI solutions
Knowledge of data governance and compliance standards
Experience with user feedback and iterative product improvement
Ability to measure and report on business impact and adoption

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Lead delivery of intelligent agent systems that transform banking operations and boost productivity at global scale

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