Business Analyst
Pfizer · Makati City
Use Your Power for Purpose
The role of Business Analyst will bridge the gap between business needs and technical solutions, working closely with stakeholders to identify opportunities for data-driven decision-making and process improvement. This role will help shape our analytics strategy and drive the implementation of innovative solutions using data analytics and AI technologies. This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (equivalent to 8:00 a.m. to 5:00 p.m. U. S. Eastern Time).
What You Will Achieve
In this role, you will:
- Gather and document business requirements through stakeholder interviews, workshops, and surveys
- Analyze current business processes and systems to identify areas for improvement and optimization
- Translate complex business requirements into detailed functional specifications for technical teams
- Create and maintain documentation including process flows, user stories, and technical specifications
- Review dashboards and reports created by development team before handing it to business users
- Collaborate with data scientists and AI engineers to identify opportunities for AI/ML implementation
- Conduct data analysis and provide actionable insights to support business decision-making
- Validate and test new solutions to ensure they meet business requirements
- Present findings and recommendations to stakeholders at all levels
- Serve as a liaison between business units and technical teams
- Have a strong understanding of system development life cycle, computer system validation and Good Practice (GxP) requirements.
- Document tasks, issues and resolutions using designated tracking tools, as applicable.
- Interface with Digital staff and vendors.
- Facilitate Agile Scrum Calls, requirement gathering sessions, stakeholder alignment meetings, and project discussions
- Support AI product development by validating AI-generated outputs, identifying functional gaps, recommending improvements, and defining future enhancements
- Support change management initiatives by communicating project impacts, process updates, timeline changes, and implementation decisions
- Provide business analysis support for AI initiatives, including Time Dimension Forecasting, Flex Dosing, Similarity Search, Agent Integration, and Supply Planning capabilities
- Provide support in driving cross-functional collaboration among project leaders, business stakeholders, SMEs, testing resources, data scientists, and development teams to ensure the timely and successful delivery of high-quality solutions.
Here Is What You Need (Minimum Requirements):
- BA/BS in Technical, Scientific or Business field required
- 1-2 years of experience in project management, data analysis, business analysis, and information integration preferably in a clinical supply chain setting
- Knowledge and experience working in a GMP / GCP environment
- Proficiency in document management practices
- Excellent written and verbal communication skills
- Comfortable preparing and presenting ideas and information in a variety of settings· Must have strong inter-personal and customer service skills
- Skilled in Microsoft Office suite including advanced skills with Excel, PowerPoint, Project, Visio, OneNote, Teams and SharePoint
- Operational knowledge of SQL, data visualizations skills, and technical writing skills are a plus
- Experience and understanding of system validation / software development lifecycle is a plus
- Experience conducting or participating in root cause analysis is a plus
Bonus Points If You Have (Preferred Requirements):
- BA/BS, in computer science, Information Services or Management Information Systems (MIS), scientific, or related field.
- 3+ years of experience as a Business Analyst in data analytics or related field
- Familiarity with User Acceptance Testing (UAT) processes
- Experience in gathering metrics and generating standard reports
- Demonstrated ability to learn and apply new skills quickly
- Experience using common AI tools, including generative technologies such as Microsoft Copilot, to support problem solving and enhance
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Must be available for periodic meetings with global teams across multiple time zones, including outside regular business hours.
Work Location Assignment: Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business Tech