Diabetes Education Program Manager

Texas A&M University System · McAllen

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Agency

Department

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Program Manager is responsible for managing and facilitating all program activities of the Diabetes Education Program (DEP). The Program Manager will work closely with leadership to ensure efficient and effective health education and outreach in the 4-county service area of the Rio Grande Valley (Starr, Hidalgo, Cameron and Willacy Counties). This position will be primarily located at the main Texas A&M Health – Rio Grande Valley office in McAllen, TX.

What you need to know

Schedule: This position may occasionally require work beyond normal office hours and/or work on weekends.

Travel: This position may require up to 30 % or more of travel throughout the 4-county service area (Starr, Hidalgo, Cameron and Willacy Counties) and occasional (as needed/required) overnight travel to Corpus Christi and/or College Station, TX for training, meetings, etc.

Responsibilities:

Program Management and Administrative Duties

• Manage day-to-day Diabetes Education Program (DEP) activities throughout the 4-county service area of the Rio Grande Valley (Starr, Hidalgo, Cameron and Willacy Counties).
• Operates and manages the clinical side of DEP, which includes overseeing inventory and requisition of necessary medical program supplies, medications, equipment, etc.
• Maintains a close working relationship with the Director and keeps well informed of all DEP activities, changes, issues, data collection/analysis, and/or concerns.
• Attend meetings with Director to discuss planning, program review, program development, grant acquisition, budget evaluation, and program effectiveness.
• Assists in developing short/long term goals, objectives and strategic planning.
• Assists in the development of special reports and/or information requested by the Director.
• Supervises and provides directions to program staff and other clinicians to include student assistants/interns.  Maintains a regular and consistent meeting schedule with the entire DEP staff to ensure quality and outstanding care and service to our participants and community partners/stakeholders.
• Develops and maintains working relationships with community partners/stakeholders and DEP participants which includes marketing/outreach activities and attending seminars, conferences, training, etc.
• Evaluates the content, teaching methods, and performance of all program educators and assistants.
• Oversees and manages all program data collection, analysis and evaluation to support program efficiency and effectiveness.
• Travels to various locations within the service area of the Rio Grande Valley (Starr, Hidalgo, Cameron and Willacy Counties) for program activities in a personal or University vehicle. Occasional travel to Corpus Christi and/or College Station, TX for training, meetings, etc.
• Manages the social media/marketing activity for DEP.
• Stays well versed in new trends of evidence-based practice in diabetes and other chronic illnesses.
• Works closely with other staff to ensure the diabetes education program meets the American Diabetes Association (ADA) standards and program recognition is maintained within the field and at the community and state levels.
• Works closely with Coastal Bend Regional DEP leadership, county public health officials, and other staff as appropriate for best practice and curriculum adjustments, etc.
• Develops educational program material, learning resources, and evaluation tools for specific educational clinical interventions.

Program Functions

• The Program Manager will be the lead clinician at Texas A&M Health – Rio Grande Valley and will oversee and manage all programmatic functions to include daily operations, evaluation, development, and implementation of health education programs throughout a 4-county service area (Starr, Hidalgo, Cameron and Willacy Counties).
• Schedules and conducts health and nutrition education classes, including diabetes self-management care and education.
• Prepares and delivers presentations to our participants and community partners/stakeholders.
• Maintains and monitors participant records, assesses health care needs, and provides participant health education.
• Completes health screenings for program participants, to include, but not limited to: HbA1c, cholesterol, blood pressure, hip and waist circumference, and body mass index (BMI).
• Conducts initial and follow-up assessments for program participants.
• Provides nutrition counseling, cooking demonstrations and individual educational consultations with our participants and/ or community partners/stakeholders.
• Assists as needed during program events i.e., classes, presentations, community health fairs, Family Night, etc.
• Assists participants with the completion of program documents to include pre and post-tests and other evaluation tools.
• Performs other duties as assigned.

Qualifications:

Required Education and Experience

• Bachelor’s degree
• Five (5) years of professional work experience  that includes supervision of staff  in a health-related field.

Required Licenses and Certifications

• State License and American Dietetic Association Registration and License (RD/LDN).

Preferred Qualifications

• Certified Diabetes Care and Education Specialist (CDCES) certification or ability to obtain certification within one year of employment.
• Master’s degree in a health-related field.
• Fluent in English and Spanish.
• Valid driver’s license.
• More than five (5) years of professional work experience  that includes supervision of staff  in a health-related field.

Knowledge, Skills, and Abilities

• Ability to work with sensitive information and maintain confidentiality.
• Ability to multitask and work cooperatively with others.
• Ability to interact with the public, community organizations, and other agencies.
• Knowledge of chronic illnesses.
• Knowledge in biometric collection functions.
• Knowledge of word processing and spreadsheet applications.
• Strong organizational skills.
• Strong verbal and written communication skills.
• Working knowledge of Microsoft 365 applications, including SharePoint and OneDrive
• Ability to effectively communicate both orally and in writing
• Excellent presentation skills
• Strong interpersonal and organizational skills
• Ability to orally comprehend and express information and use inductive and deductive reasoning
• Ability to positively and professionally interact with clients and staff, groups of various sizes
• Ability to multitask and work cooperatively with others

Why Texas A&M University?   

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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