Business Coordinator I

Texas A&M University System · Brownwood · $100,000 (stated in the posting)

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About Texas 4-H

Texas 4-H is the largest youth development organization in the state, welcoming young people ages 8 to 18 and serving over 500,000 members each year. With roots dating back to 1908, Texas 4-H empowers youth through a wide range of hands-on learning experiences, leadership opportunities, and community involvement. Whether in urban centers or rural communities, Texas 4-H provides projects and programs designed to match every interest—including agriculture and livestock, STEM, healthy living, leadership, and natural resources.

From robotics to food science, fashion to photography, Texas 4-H helps kids and teens explore new passions, develop practical life skills, and connect with caring mentors. Supported by the Texas A&M AgriLife Extension Service and dedicated volunteers, Texas 4-H encourages youth to become confident, capable leaders who give back to their communities. With a proud history and a commitment to innovation, Texas 4-H continues to inspire and nurture generations of Texans.

Position Information

The Business Coordinator I works as a member of the Texas 4-H Center Business Services team and provides a broad range of financial, administrative, customer service, registration, communications, human resources, and operational support necessary for the effective operation of the Texas 4-H Center.

Essential Duties and Responsibilities:

Business and Financial Services

• Manages and processes accounts receivable activities for the Texas 4-H Center in accordance with Texas A&M University and AgriLife Extension policies and procedures.
• Processes checks, credit card payments, and other authorized payments.
• Prepares and processes deposits and related documentation in accordance with University and AgriLife cash management requirements.
• Records and maintains accounts receivable transactions in approved financial systems.
• Creates and maintains customer invoices, receipts, and supporting financial documentation.
• Tracks payments associated with Center events, programs, lodging, and other activities.
• Reviews event and activity records to ensure required payments have been received.
• Monitors outstanding balances, delinquent accounts, and insufficient funds and follows established procedures for collection.
• Assists with monthly and periodic reconciliation of financial information between University systems, Center financial records, and approved accounting systems.
• Assists with preparation and maintenance of revenue, participation, budget, and other financial reports.
• Assists with monitoring Center budget activity and provides financial information to the Center Director as requested.
• Coordinates and maintains documentation associated with donations and memorials, including receipt of funds, deposits, records, and acknowledgements.
• Assists with fiscal year-end and other financial closing activities.
• Assists with UBIT and other required financial reporting.
• Monitors and maintains financial records, revenue procedures, and inventory records associated with the Texas 4-H Center T-shirt Shoppe.
• Reviews assigned financial documentation for accuracy and completeness and brings discrepancies or concerns to the attention of the Center Director.
• Maintains knowledge of University and AgriLife financial policies, procedures, cash management requirements, internal controls, and separation-of-duties requirements.
• Provides backup support for accounts payable and purchasing functions while maintaining required financial controls and separation of duties.

Customer Service and Client Relations

• Serves as a welcoming and professional first point of contact for Texas 4-H Center visitors, customers, clients, and telephone callers.
• Provides information regarding Center facilities, lodging, programs, camps, conferences, retreats, events, pricing, availability, and services.
• Responds to customer inquiries and assists clients in identifying appropriate Center facilities and services.
• Works with prospective and confirmed clients to develop event proposals, provide pricing and availability information, prepare user/rental agreements, and coordinate administrative details necessary to confirm and support events.
• Assists prospective clients with event planning, scheduling, and other administrative needs.
• Prepares and distributes rental agreements, user agreements, correspondence, and other client documentation.
• Assists with facility tours and customer visits.
• Works with Center departments to address client needs and resolve routine customer service issues.
• Maintains positive relationships with current and prospective clients and communicates opportunities, questions, or concerns to the Center Director and appropriate Center staff.
• Maintains a professional, positive, and customer-focused approach in all interactions.

Event and Client Coordination

• Assists with coordinating logistical information for groups and events.
• Maintains accurate event information, including dates, schedules, headcounts, lodging requirements, meal requirements, meeting-room needs, and setup requirements.
• Communicates event and setup information to appropriate Center departments in a timely manner.
• Assists with monitoring event documentation, payment status, and required client information.
• Assists with registration, check-in, payment collection, and other administrative functions associated with Center programs and events.
• Coordinates with maintenance, housekeeping, kitchen, program, and other Center staff to communicate event requirements and client needs.
• Supports special events, programs, conferences, camps, and other Center activities as assigned.
• Assists the Center Director and program staff with resolving client or event-related administrative issues.

Registration and Information Systems

• Utilizes Center registration and event-management systems to enter, update, and maintain customer and participant information.
• Assists customers with registration questions and routine registration issues.
• Maintains accurate participant and event records.
• Generates and maintains participation, registration, and event reports.
• Learns and utilizes University, AgriLife, and Center computer systems necessary to perform assigned responsibilities.
• Assists with implementation and use of new systems and technologies.
• Identifies and communicates opportunities to improve administrative and registration processes.
• Provides backup assistance to other Center staff using registration and information systems.

Administrative and Office Operations

• Provides general administrative support to the Center Director, program staff, and other Center personnel.
• Answers and directs telephone calls and correspondence.
• Greets visitors and provides professional customer service.
• Maintains office files, records, and documentation in accordance with University and AgriLife policies.
• Assists with records retention and records management activities.
• Prepares letters, forms, reports, spreadsheets, brochures, flyers, presentations, and other documents.
• Proofreads documents for accuracy and completeness.
• Maintains office supplies, equipment, and other administrative resources.
• Assists with scheduling, meetings, calendars, agendas, and minutes.
• Assists in maintaining current Center policies, procedures, forms, and administrative materials.
• Identifies routine administrative or operational problems and recommends appropriate solutions to the Center Director.
• Assists with development and improvement of office procedures and administrative processes.
• Maintains confidential administrative, fiscal, client, and other sensitive records in accordance with University and AgriLife requirements.

Human Resources and Payroll Support

• Provides administrative support for employee hiring, onboarding, transfers, and separations.
• Assists with preparation and submission of required personnel documentation.
• Maintains confidential employee personnel records in accordance with University and AgriLife requirements.
• Assists with payroll and timekeeping processes and follows established deadlines and procedures.
• Assists with leave documentation and related administrative records.
• Assists with workers' compensation and employee injury documentation as required.
• Communicates with appropriate University and AgriLife offices regarding routine human resources and payroll matters.
• Maintains confidentiality of personnel, payroll, and other sensitive information.
• Assists with training and onboarding of new employees, student workers, or temporary staff as assigned.

Marketing, Communications, and Center Promotion

• Assists with promoting Texas 4-H Center programs, facilities, camps, conferences, retreats, and events.
• Assists with development and distribution of social media content.
• Assists with website updates, including event information, schedules, registration information, brochures, and other Center content.
• Assists with preparation of promotional materials, flyers, brochures, digital communications, and presentations.
• Maintains accurate and current information about Center programs, facilities, services, and events.
• Assists in identifying and pursuing opportunities to promote Center facilities, programs, and services to current and prospective customers.
• Supports special marketing and promotional initiatives designed to increase awareness and utilization of the Texas 4-H Center.
• Supports a positive public image of the Texas 4-H Center through professional interactions with customers, guests, partners, and community members.

Records, Inventory, and Operational Support

• Maintains accurate administrative, fiscal, client, and operational records.
• Coordinates or assists with the Center's annual inventory process and related documentation.
• Assists with monitoring Center inventory and supplies.
• Maintains event and activity files and supporting documentation.
• Supports Center records management and retention requirements.
• Assists with monitoring Center operational procedures and identifying opportunities for improved efficiency.
• Supports Center operational initiatives and special projects as assigned.
• Assists with maintaining accurate records for Center merchandise, including the T-shirt Shoppe.

Teamwork, Cross-Training, and Business Continuity

• Works collaboratively with the other Business Coordinator I and other Center staff as an integrated Business Services team.
• Maintains working knowledge of the major duties and responsibilities performed by the other Business Coordinator.
• Participates in ongoing cross-training in accounts payable, purchasing, invoice processing, requisitions, vouchers, and other Business Services functions.
• Provides appropriate backup coverage during vacation, illness, vacancy, increased workload, or other staff absences.
• Follows all applicable University and AgriLife financial controls and separation-of-duties requirements when providing backup support.
• Shares information and knowledge with the Business Services team to support consistent and effective Center operations.
• Communicates effectively and assists coworkers in meeting Center goals.
• Takes ownership of assigned responsibilities and follows tasks through to completion.
• Assists with training and onboarding of new employees, student workers, or temporary staff as assigned.
• Identifies opportunities to improve customer service, administrative processes, and operational efficiency.
• Participates in team planning and problem-solving related to Center business and administrative operations.
• Works cooperatively with Center leadership and all departments to support the overall mission and success of the Texas 4-H Center.

Center Programs, Events, and Safety Support

• Follows University, AgriLife Extension, and Texas 4-H Center safety policies and procedures.
• Supports a safe environment for participants, staff, volunteers, and guests.
• Assists with programs, camps, conferences, special events, and other Center activities as needed.
• Supports administrative and logistical needs associated with programs and events.
• Performs other job-related duties as required.

Required Qualifications:

• Bachelor’s degree or equivalent combination of education and experience.
• Two years of related experience.

• Knowledge of word processing and spreadsheet applications.
• Interpersonal and communication skills.
• Planning and organizational skills.
• Ability to multitask and work cooperatively with others.
• Must have or be able to obtain a valid driver's license and be qualified to drive a State vehicle when required by the position.

Preferred Qualifications:

• Knowledge of general business administration, financial operations, and office practices.
• Knowledge of or ability to learn University and AgriLife Extension policies and procedures.
• Ability to accurately process, reconcile, and maintain financial and administrative information.
• Ability to learn and apply financial procedures, internal controls, and separation-of-duties requirements.
• Strong organizational skills and attention to detail.
• Ability to prioritize and manage multiple tasks and deadlines.
• Strong written and verbal communication skills.
• Ability to provide professional, courteous, and responsive customer service.
• Ability to establish and maintain effective working relationships with coworkers, clients, vendors, University personnel, and the public.
• Ability to maintain confidentiality of sensitive information.
• Ability to work independently while also functioning effectively as part of a team.
• Strong problem-solving skills and sound judgment.
• Ability to identify opportunities for process improvement and recommend practical solutions.
• Ability to interact professionally with individuals and groups from diverse backgrounds and with varying needs.
• Proficiency with computers and common office software or ability to learn required systems.
• Ability and willingness to learn new software, systems, and procedures.
• Reliable, dependable, and committed to providing high-quality service.
• Ability to represent the Texas 4-H Center in a positive, professional, and customer-focused manner.

Other Requirements:

• Occasional evening or weekend work may be required based on Center programs, events, and operational needs.

What You Need to Know

Salary: Compensation is commensurate with the candidate’s qualifications.

Important Notice Regarding H1-B Sponsorship:

Your employment at Texas A&M AgriLife may require nonimmigrant sponsorship. A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Texas A&M AgriLife will NOT pay this fee. If the fee is imposed on your petition, this offer of employment will be revoked. If actions taken during your employment result in the imposition of this fee, your employment will be terminated. To the extent that this statement conflicts with any applicable System or member Policy, Regulation, or Rule, this statement will control. We recommend that you consult with your private immigration counsel at your own expense regarding potential implications.

In addition, on January 27, 2026, Texas Governor Abbott issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

Benefits and Leave:

• Health, dental, vision, life and long-term disability insurance (AgriLife contributes to premiums)

• 12–15 annual paid holidays

• Up to 8 hours/month sick leave and at least 8 hours/month vacation

• Automatic enrollment in the Teacher Retirement System of Texas

• Employee Wellness Initiative

• Access to ongoing professional development and training through Aspire, LinkedIn Learning, and internally developed programs

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How to Apply

Applications must include all job application data or a complete resume. Incomplete applications may be rejected. Applicants are encouraged to upload a resume or use LinkedIn to prepopulate application fields.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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