Product Specialist
PerkinElmer · Delhi
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Product Specialist
Location(s)
DelhiJob Description
Responsibilities
- Field Application specialist for Chrom product line – LCMS & GCMS
- Managing respective product line-related documents (e.g. PDL, PIR, Catalogue, App Note, Certificates etc) including commercial details available in the system (Portal, SAP, QS3 etc).
- Support Business with product launches and effective commercial roll out activities.
- Communicate product life cycle to all stakeholders.
- Provide a competitive landscape for the complete portfolio of the respective product line.
- Overseeing the overall strategy to ensure sufficient product support coverage.
- Build and maintain client relationships and create and execute business development plans.
- Research and analyze the market trend, regulations requirements, and specific client needs, create business plans with solutions, and generate leads.
- Support Business to identify, update & maintain the SFDC database for opportunity progress and assist in closing deals.
- Focus on opportunity closure and prospect management. Convincing new clients and existing customers to make additional purchases.
- Qualify leads from marketing campaigns as sales opportunities, contact potential clients, and present them with competitive solutions.
- Research, explore and come up with an alternate solution if a new problem is presented that does not have a straightforward solution.
- Preparation of Compiling a database with a troubleshooting plan, assisting in generating a playbook, and Sales collateral (For Unique features, customer pain points, field concerns, product gaps etc).
- Training sales and service colleagues including developing training programs and materials and conducting training sessions.
- Based on business requirements and commitment to on-site customer support.
Basic Qualifications
- Minimum educational qualification M. Sc. (Analytical/Inorganic/Organic/Physical/Food Technology), Preferably Ph.D. (Chemistry)
- Minimum 4-10 years of Hands-on operational experience in respective instrument techniques, data interpretation
Preferred Characteristics
- In-depth knowledge of the regulation of various markets (Pharma/Food/Applied)
- Strong problem-solving and troubleshooting skills.
- Excellent customer support skills & Collaborative mindset.
- Excellent communication skills (written, oral & Presentation)
- Ability to multitask effectively, Great time management skills.
- Ability to work well in a team environment, as well as independently.
- Ability to build strong business and professional relationships with internal and external customers.
- Ability to communicate technical information in an accessible manner to Internal and External customers.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- A process improvement mindset.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.