Shelf Edge Manager Metro West (Burleson, Hudson Oaks, Alliance, Mansfield)

H-E-B · Mansfield, Burleson, Fort Worth

Job Description

Job Summary: As a Shelf Edge Manager, you'll lead all initiatives for Store-wide shelf management, price image, and rotation. You'll be responsible for general Shelf Edge department general functions, while the scope and complexity of work may increase depending on your level of classification.

Key Responsibilities & Essential Functions:

• Management / Sales:

Spends the majority of time using independent judgment to make employment-related decisions, or effectively recommending such decisions to hire, promote, transfer, discipline, suspend, discharge, or reward, or otherwise engaging in resolving partner-related matters
Collaborates with all departments and all levels of Partners, management, and Store Leadership
Serves as the subject matter expert on total-Store Shelf Edge processes
Leads / assists department Partners with their duties; coaches, trains, and evaluates as needed
Holds Partners accountable for following SOPs
Monitors / manages department budget and payroll
Maintains inventory and organization of Shelf Edge supplies and tools, including toner, tags, coupon paper, etc.
Collaborates / interacts with vendors and suppliers on all related activities
Manages accountability of Shelf Edge processes for total Store, in collaboration with Department Managers and Store Leaders
Coordinates / leads Store-executed shelf edge activities to include product, shelf, and merchandising changes as dictated by plan-o-grams, and prep and post-work to include submitting required forms
Serves as the subject matter expert for product shelf assignment (PSA)
Manages / ensures accountability for PSA on plan-o-gram items during budgeted and scheduled activities
Manages / maintains compliance of plan-o-gram integrity; collaborates with appropriate Partners to execute scheduled activities
Maintains all updates to plan-o-grams, including individual Store-requested items based on designated approval process
Maintains location labels Store-wide
Maintains / manages compliance of floorplan and fixture integrity; collaborates with appropriate Partners on special requests
Executes discontinued product process per SOP
Ensures products are assigned to shelves (PSA) on displays as outlined by SOP
Ensures execution and accuracy of assigned marketing activities as outlined through tasks or communication
Manages all hanging, pulling, printing and replenishing coupons to support ad change process and activities
Ensures timely execution of daily received tags per SOP
Ensures maintenance and application functionality for department scales is performed daily throughout entire store
Performs audits to ensure ad accuracy, on a weekly basis
Assists in assessing accuracy of signs and pricing throughout the store, on a weekly basis

• Sanitation / Safety:

Ensures compliance with all company regulations and standards for product freshness, food safety, refrigeration, and sanitation
Replaces / orders Shelf Edge fixtures for total Store to maintain appearance and safety of Partners and customers
Performs audits for product date rotation per process SOP

• Customer Service:

Provides / coaches on superior customer service that's focused on hospitality
Answers customer questions regarding products; helps customers locate merchandise

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

of experience in department -

in management -

comparable retail experience -

of experience in the Shelf Edge department -

in management -

comparable retail experience -

Knowledge/Skills/Abilities:

Understanding of product integrity -

Strong leadership, communication, interpersonal, and analytical skills -

Strong organization and planning skills -

Computer skills, including Microsoft Office Software, H-E-B systems, and designated conference call systems -

Ability to supervise and train staff -

Ability to communicate and influence all levels of Partners effectively for the best outcome -

Ability to adapt to stressful situations -

Ability to make decisions in a timely and effective manner -

Ability to manage multiple priorities and shift focus between tasks -

Ability to understand basic financial and mathematical operations with relation to impact on total Store -

Education:

SORM or equivalent -

Required -

Licenses/Certifications:

Forklift / power jack training -

Physical Demands & Working Conditions:

Constantly reach at waist, grasp

Frequently stand, walk

Occasionally sit, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements

Occasionally be exposed to loud noise, and wet and cold conditions

Demonstrate the ability to lift 20 lbs, and manage in excess of 65 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 05/01/2019Job Summary: As a Shelf Edge Manager, you'll lead all initiatives for Store-wide shelf management, price image, and rotation. You'll be responsible for general Shelf Edge department general functions, while the scope and complexity of work may increase depending on your level of classification.

Key Responsibilities & Essential Functions:

• Management / Sales:

Spends the majority of time using independent judgment to make employment-related decisions, or effectively recommending such decisions to hire, promote, transfer, discipline, suspend, discharge, or reward, or otherwise engaging in resolving partner-related matters
Collaborates with all departments and all levels of Partners, management, and Store Leadership
Serves as the subject matter expert on total-Store Shelf Edge processes
Leads / assists department Partners with their duties; coaches, trains, and evaluates as needed
Holds Partners accountable for following SOPs
Monitors / manages department budget and payroll
Maintains inventory and organization of Shelf Edge supplies and tools, including toner, tags, coupon paper, etc.
Collaborates / interacts with vendors and suppliers on all related activities
Manages accountability of Shelf Edge processes for total Store, in collaboration with Department Managers and Store Leaders
Coordinates / leads Store-executed shelf edge activities to include product, shelf, and merchandising changes as dictated by plan-o-grams, and prep and post-work to include submitting required forms
Serves as the subject matter expert for product shelf assignment (PSA)
Manages / ensures accountability for PSA on plan-o-gram items during budgeted and scheduled activities
Manages / maintains compliance of plan-o-gram integrity; collaborates with appropriate Partners to execute scheduled activities
Maintains all updates to plan-o-grams, including individual Store-requested items based on designated approval process
Maintains location labels Store-wide
Maintains / manages compliance of floorplan and fixture integrity; collaborates with appropriate Partners on special requests
Executes discontinued product process per SOP
Ensures products are assigned to shelves (PSA) on displays as outlined by SOP
Ensures execution and accuracy of assigned marketing activities as outlined through tasks or communication
Manages all hanging, pulling, printing and replenishing coupons to support ad change process and activities
Ensures timely execution of daily received tags per SOP
Ensures maintenance and application functionality for department scales is performed daily throughout entire store
Performs audits to ensure ad accuracy, on a weekly basis
Assists in assessing accuracy of signs and pricing throughout the store, on a weekly basis

• Sanitation / Safety:

Ensures compliance with all company regulations and standards for product freshness, food safety, refrigeration, and sanitation
Replaces / orders Shelf Edge fixtures for total Store to maintain appearance and safety of Partners and customers
Performs audits for product date rotation per process SOP

• Customer Service:

Provides / coaches on superior customer service that's focused on hospitality
Answers customer questions regarding products; helps customers locate merchandise

of experience in department -

in management -

comparable retail experience -

of experience in the Shelf Edge department -

in management -

comparable retail experience -

Knowledge/Skills/Abilities:

Understanding of product integrity -

Strong leadership, communication, interpersonal, and analytical skills -

Strong organization and planning skills -

Computer skills, including Microsoft Office Software, H-E-B systems, and designated conference call systems -

Ability to supervise and train staff -

Ability to communicate and influence all levels of Partners effectively for the best outcome -

Ability to adapt to stressful situations -

Ability to make decisions in a timely and effective manner -

Ability to manage multiple priorities and shift focus between tasks -

Ability to understand basic financial and mathematical operations with relation to impact on total Store -

Education:

SORM or equivalent -

Required -

Licenses/Certifications:

Forklift / power jack training -

Physical Demands & Working Conditions:

Constantly reach at waist, grasp

Frequently stand, walk

Occasionally be exposed to loud noise, and wet and cold conditions

Demonstrate the ability to lift 20 lbs, and manage in excess of 65 lbs

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