Presales Consultant- MWS

TD SYNNEX · Mumbai

Job Purpose

Working closely with the Sales Team, the Presales Consultant – MWS is responsible for providing presales technical support, solution consulting, and product demonstrations for Modern Workplace Solutions. The role involves understanding customer business requirements, identifying suitable technology solutions, and presenting tailored demonstrations and solution proposals to customers and business partners.

The Presales Consultant will support the Sales Team in qualifying opportunities, developing technical solutions, expanding existing customer engagements, and driving customer adoption of MWS products and solutions. The role will also involve conducting technical proof of concepts (POCs), demonstrations, presentations, and technical validation activities to showcase the value and capabilities of supported products and solutions.

Responsibilities

Assist Account Managers and Product Managers in qualifying sales opportunities by providing technical expertise and solution recommendations for Modern Workplace Solutions.
Provide presales technical support and deliver in-depth product demonstrations to customers, prospects, and business partners.
Understand customer requirements and recommend appropriate solutions across endpoint devices, workplace productivity, collaboration, endpoint management, and security, based on the supported product portfolio.
Conduct customer presentations, technical workshops, solution briefings, and demonstrations to highlight product features, benefits, and business value.
Coordinate and manage technical proof of concepts (POCs), product evaluations, and solution validation activities.
Support the development of technical proposals, solution designs, and responses to Requests for Proposals (RFPs) and Requests for Information (RFIs).
Enable and train channel partners on MWS products, solutions, use cases, and key technical differentiators.
Collaborate with Sales, vendors, distributors, and technical teams to develop customer-specific solutions and address technical queries.
Support opportunity qualification through technical discovery, requirement gathering, and solution-fit assessments.
Manage and coordinate demonstration equipment, POC assets, and other technical resources required for customer engagements.
Stay updated on emerging workplace technologies, product enhancements, industry trends, and competitor offerings.
Recommend relevant market content, technical presentations, and sales enablement materials to support business development.
Participate in customer events, partner meets, conferences, exhibitions, and product launches as required.
Perform other related duties as assigned.

Knowledge, Skills and Experience

Good understanding of Modern Workplace Solutions, including end-user computing, workplace productivity, collaboration, endpoint management, and endpoint security technologies.
Familiarity with enterprise workplace solutions such as laptops, desktops, workstations, accessories, unified communications, and collaboration tools, depending on the supported portfolio.
Knowledge of Microsoft 365, Microsoft Intune, Windows operating systems, endpoint deployment, device management, and identity and access management would be an advantage.
Understanding of endpoint security, device compliance, data protection, and secure workplace practices.
Ability to understand customer requirements and translate business needs into appropriate technical solutions.
Experience in presales consulting, product demonstrations, technical presentations, POCs, or solution validation is preferred.
Strong interpersonal, communication, and presentation skills, with the ability to explain complex technical concepts in simple business terms.
Ability to troubleshoot technical issues and provide effective solutions during customer engagements.
Strong customer-facing skills and the ability to build relationships with customers, partners, and internal stakeholders.
Self-motivated, adaptable, and comfortable working in a dynamic, target-driven environment.
Ability to manage multiple priorities and handle a high volume of requests, including unplanned customer and sales requirements.
Ability to work collaboratively with cross-functional teams and interact effectively with stakeholders at all levels of the organization.
Ability to follow instructions, seek clarification when required, and demonstrate professionalism and sensitivity to customer and stakeholder needs.
Willingness to travel for customer meetings, partner engagements, demonstrations, and technical events as required.

At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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