Marketing Technology & Operations Manager

DNV · Pune

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The Marketing Technology & Operations Manager will work closely with the Head of Digital to oversee DNV's global web ecosystem, ensuring the effective delivery, governance, and evolution of our digital presence. The role is accountable for website operations, platform strategy, digital performance, and the successful delivery of initiatives that support business growth, customer engagement, and marketing effectiveness.

This role is part of the Global Digital team and involves working closely with stakeholders across different regions and business functions to improve customer experience, optimize digital platforms, and support global marketing initiatives. The position plays a key role in strengthening DNV’s digital capabilities and helping achieve strategic business goals. The Marketing Technology & Operations Manager will report to the Head of Digital and will be based in Pune, India.

Key Responsibilities:

  • Lead the strategy, governance, and overall performance of DNV’s global website ecosystem.
  • Manage and develop a team responsible for website operations, content publishing, optimization, and campaign execution.
  • Establish web standards, policies, and processes to ensure consistency, compliance, accessibility, and brand alignment.
  • Serve as the business owner for website platforms, coordinating with technical teams, content owners, and external vendors.
  • Drive improvements in user experience, SEO, AI discoverability, personalization, conversion rates, and digital performance.
  • Support global and regional marketing campaigns through websites, landing pages, forms, and digital assets.
  • Monitor website traffic, engagement, and lead generation metrics, providing actionable insights and recommendations.
  • Work closely with Marketing, Communications, Sales, and IT teams to enhance digital growth and customer engagement.
  • Ensure compliance with security, privacy, accessibility, and regulatory requirements.
  • Manage relationships with technology vendors and agencies to ensure successful project delivery within timelines and budgets.
  • Assess and implement marketing technology solutions to improve operational efficiency and business outcomes.
  • Act as the subject matter expert for web technologies, digital best practices, and emerging industry trends.
About Business Assurance

We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.  We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

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