Lead Identity Manager
National Highways · United Kingdom
About the role.
As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network.
As Lead Identity Manager you will be responsible for leading Identity and Access Management functions, providing strategic and operational leadership for identity lifecycle management, access governance, privileged access, and authentication services across operational and business environments.
You will lead Identity Governance and Assurance, Privilege Access Management, Vetting Services and JML (Joiners, Movers, Leavers) accounts, ensuring National Highways information and assets are only accessed by authorised individuals and systems with the appropriate level of access.
Accountable for enforcing, reviewing, and continuously improving security policies, standards, and processes to ensure the right people or systems have the right access to the right resources at the right time, reducing the risk of unauthorised access, strengthening organisational resilience, and safeguarding critical assets.
This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings.
Successful candidates will be required to hold or be willing to obtain SC clearance before starting employment. Five years’ UK residency is normally required for the vetting process, although individual circumstances will be considered as part of the recruitment process.
- Provide develop and maintain sufficient management of Identity Systems and Standard Operating Procedures. Lead resources to prevent, detect, respond to and mitigate security threats to prevent loss of confidentiality, integrity or availability of business systems and assets.
- Ensure strategic alignment of the team’s objectives to business strategies, governance and policies, by providing operational leadership and lifecycle management, strengthening security posture and reducing security risk, while maintaining compliance.
- Lead the implementation and delivery of operational Identity Services to ensure they are delivered effectively, meet quality expectations, and provide value to users and stakeholders.
- Maintain and develop Standard Operating Procedures, Identity processes and knowledge-based articles ensuring alignment with policy, change and business processes.
- Provide regular reporting of Identity threats, risks and controls to internal and external stakeholders.
- Lead the delivery and transition of systems into Identity Assurance Governance and Privileged Access Management monitoring to ensure access to National Highways assets and systems are controlled, monitored and access is authorised.
- Lead National Highways Identity and Access Service to maintain compliance with relevant security standards, legislation and monitor requirements, including those recommended or sponsored by UK Government
- Lead and influence the strategic direction of Identity Management functions to develop improvements that secures protection of corporate information and assets that contribute to a reduction of risk, improved business outcomes and alignment to business objectives
About you.
- Demonstrate experience in leading security or technology functions providing services and support.
- Proven experience in leading the development and deployment of security or technology services.
- Practical experience in leading or building teams operating in a technology environment.
- Demonstrable experience in developing policies, strategies and processes.
- Experience in managing teams providing first and second-line support of operational services or use of support tools such as ServiceNow.
About us.
Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.
The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability.
External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.
We are committed to creating a diverse environment and welcome applicants from all backgrounds.
Why you should join us
At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.
A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.
We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times.
Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.
Our benefits package
- Our total reward package includes basic salary, the potential for a performance related bonus
- Contributory pension scheme with employer contribution of up to 10%
- Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
- Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
- Life assurance of 4 times annual salary
- Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
- A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
- Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience
And we are
- Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
- Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
- Community friendly – offering paid leave to volunteer, 3 days basic/year
If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:
- Right to work check
- 3 year employment history references
- DBS criminal record check
- Social media and adverse journalism check
- Driving licence check (if applicable)
- Fit to work questionnaire (for all), followed by a medical check (if applicable)
- Qualifications and/or professional membership check (if applicable)
And finally
We reserve the right to close before the advertisement expires.
As Lead Identity Manager you will be responsible for leading Identity and Access Management functions, providing strategic and operational leadership for identity lifecycle management, access governance, privileged access, and authentication services across operational and business environments. You will lead Identity Governance and Assurance, Privilege Access Management, Vetting Services and JML (Joiners, Movers, Leavers) accounts, ensuring National Highways information and assets are only accessed by authorised individuals and systems with the appropriate level of access.