Technical Services Intern
Navis · Chennai
Job Description:
AI initiatives and innovation
- Research and trial AI tools for IT operations (AIOps), such as log analysis, anomaly detection, alert triage and root-cause support.
- Build prototypes that use LLMs to generate runbooks, health-check reports and troubleshooting guides.
- Help create AI assistants that search internal documentation and past incidents.
- Write reusable prompts, templates and how-to guides, and run short demos to help colleagues adopt AI.
- Track and report the time saved and quality gained from using AI on real work.
Infrastructure and cloud
- Support the build, configuration and maintenance of Linux and Windows servers, databases, and virtual or cloud environments (Azure, AWS).
- Automate repetitive tasks with scripting (Python, PowerShell, Bash) and infrastructure-as-code (Terraform, Ansible).
- Assist with monitoring, performance testing, backups and disaster-recovery exercises.
- Help prepare technical documentation, diagrams and reports for customers.
IT security
- Assist with security hardening, patching and vulnerability scanning.
- Support access control, certificate management and secure remote access.
- Help define safe-use guidelines for AI tools in IT operations, including data privacy and access controls.
Qualifications and skills
Required
- Recent Degree or Diploma in IT, Computer Science, Information Systems, Networking or Cybersecurity.
- Basic knowledge of Linux and/or Windows administration, and of networking fundamentals (TCP/IP, DNS, firewalls).
- Basic scripting ability (Python, PowerShell or Bash).
- Regular, practical use of AI tools (e.g. ChatGPT, Claude, Copilot) in study or personal projects.
- Curiosity, a problem-solving mindset, and confidence working with colleagues and customers.
- Good written and verbal communication in English.
Advantageous
- A project applying AI or automation to IT operations, security or cloud (final-year project, home lab or GitHub).
- Entry-level certifications such as CompTIA Security+, Azure Fundamentals (AZ-900), Azure AI Fundamentals (AI-900) or AWS Cloud Practitioner.
- Interest in cybersecurity shown through labs or capture-the-flag (CTF) challenges.
What we offer
- Mentorship from experienced infrastructure consultants and architects, plus structured product training.
- A visible role shaping how a global team adopts AI in IT operations.
- Real-world experience on customer environments in the marine and terminal operations industry.
- A supportive environment to grow a career in AI-enabled infrastructure or cloud.
Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.