Manager (Content Development)
PETRONAS · Kuala Lumpur
Job Purpose:
To lead the development and production of high-impact professional education content that is aligned with CAPE’s strategic priorities, industry needs, and standards of academic excellence. The role ensures that all programmes are translated into structured, engaging, and outcome-driven learning experiences through close collaboration with lecturers, subject matter experts, and identified industry professionals. It safeguards content quality, instructional integrity, and governance compliance while embedding innovative learning design approaches that enhance learner engagement and effectiveness. The Manager, Content Development plays a critical role in ensuring consistency, rigour, and excellence across all learning materials, contributing to CAPE’s reputation for delivering transformative and professionally relevant education.
Key Accountabilities:
Learning Strategy and Portfolio Innovation
- Lead internal programme effectiveness benchmarking and learning analysis to enhance learning strategy and programmes portfolio development in line with CAPE’s strategic direction and emerging industry needs.
- Support the development of CAPE’s programme portfolio for continuous relevance, differentiation, and market competitiveness.
Learning Solution: Modules Development
- Lead the end-to-end development of high-quality executive education learning materials ensuring alignment with CAPE’s strategic direction, programme objectives, and industry relevance.
- Manage the translation of programme concepts and learning designs into structured, coherent, and engaging instructional content that supports effective learner outcomes and experience while aligning with adult learning principles and practices.
- Collaborate closely with subject matter experts and identified industry professionals to ensure content is accurate, current, and grounded in both academic rigor and industry practice.
- Coordinate the timely development, revision, and enhancement of programme content in line with delivery schedules and stakeholder expectations.
Digital & Multi‑Mode Delivery
- Manage the development of learning materials across the multi-mode delivery including digital, physical and hybrid formats ensuring a seamless and high quality learner experience across platform.
- Manage the integration of digital learning tools including the content configuration into the learning platform.
- Work with learning technology teams to optimise functionalities within the learning platforms.
Learning Advisory and Expertise Engagement
- Maintain strong network with industry professionals, faculties, subject matter experts and learning collaborators for co‑creation of impactful, practice‑oriented programmes.
- Lead capability building efforts related to instructional design, facilitation excellence and learner engagement for effective executive education practices.
Learners’ Profile and Learning Pathways
- Analyse learners’ profile including background, learning needs and progression to enable more targeted and personalised learning experiences.
- Leverage learner data and insights to enhance pathway design, improve programme content and alignment, and support continuous optimisation of learning experiences and outcomes.
- Develop and maintain structured learning pathways that support progressive capability development, aligning individual learner journeys with organisational objectives, industry requirements, and future skills needs.
Learning Governance, Quality and Branding
- Establish and uphold content development standards, frameworks, and governance processes to ensure consistency, quality assurance, and compliance across all programmes.
- Drive continuous improvement in content development practices by incorporating feedback from learners, facilitators, and industry partners to enhance overall programme quality and effectiveness.
- Support programme reviews through content audits and relevance assessments.
Analytics and Performance Monitoring
- Conduct programme assessments and monitor effectiveness of content as well as delivery. Analyse and extract insights for continuous improvements.
- Communicate assessment results to the relevant experts and discuss appropriate next course of action.
- Prepare reports, insights and recommendations for management, committees and governance platforms.
Qualification & Experience:
- Bachelor’s Degree and preferably Master’s Degree in Education, Instructional Design, Learning Sciences or related fields.
- Minimum 8–10 years experience in content development, instructional design or learning innovation.
- Strong pedagogical knowledge and content development leadership experience.
- Excellent communication, facilitation and coordination skills.