Credit and Collections Senior Analyst
Eaton · Suzhou
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets.
What you’ll do:
This role serves as the APAC Project-Based Collections SME, providing guidance and best practices on collection strategies, risk mitigation, contract structuring, and receivables management for complex engineering and project-driven businesses.Responsible for credit risk management and collections for new growth project-based business across APAC, with a focus on China and SEA. The role involves assessing receivable and delinquency risks, reviewing commercial and contractual terms related to payment and deductions, partnering closely with Sales and Project teams to mitigate collection risks, and supporting the preparation and continuous improvement of credit control and cash collection reporting.
"1. Manage credit control and collection activities for new growth project-based business across APAC, with a primary focus on China and Southeast Asia, including key privately owned enterprises and high-risk customer accounts.
2. Assess and monitor accounts receivable exposure, including both bad debt risk and delinquency risk, to support cash flow improvement and working capital objectives.
3. Review contracts, technical documentation, tender and bidding documents, and other legal agreements to identify and mitigate risks related to payment terms, deductions, retention, and other receivable-related matters.
4. Partner closely with Sales, Project Management, and other stakeholders to proactively address commercial and contractual risks that may impact collection performance.
5. Monitor and follow up on post-project service receivables to ensure timely collection and resolution of outstanding balances.
6. Support legal teams by preparing collection-related documentation and materials required for dispute resolution and litigation proceedings.
7. Assist management in the preparation, consolidation, and analysis of credit control and cash collection reports, while driving improvements in reporting efficiency, accuracy, and data quality.
8. 40%-50% travel for engineering project on site collestions.
9. Take ownership of collection governance and risk management for high-risk and strategic projects across multiple divisions, including but not limited to:
Large-scale projects exceeding USD 10M;projects involving privately owned companies and other higher-risk customer segments
10. Deliver training, coaching, and knowledge sharing across divisions to enhance organizational capability in project-based credit risk management and cash collection practices.
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Qualifications:
- Bachelor’s degree or above in Finance, Business Administration, Law, Engineering, or a related discipline
- Minimum 6 years of relevant experience in Credit & Collections, Accounts Receivable Management, Project Finance, Project Controls, Commercial Operations, Legal Collections, or related fields.
- Strong experience managing credit risk, collections, and dispute resolution for project-based businesses, particularly involving complex contractual and milestone-based payment structures.
- Prior experience in engineering project management combined with commercial, credit, or collection responsibilities is highly preferred.
- Experience working in law firms, collection agencies, claims management, or other professional debt recovery organizations is considered a strong advantage.
- Solid understanding of commercial contracts, tender and bidding documents, technical agreements, payment security instruments, and collection-related legal terms.
- Experience working with multinational organizations and managing customers across China and SEA is highly desirable.
- Fluent in English and Chinese, with strong written and verbal communication skills.
- Good in Microsoft 365
- Experience in engineering project management, or legal experience in collections
- Good communication and negotiation skills. Ablility to build and maintain effective relationships with our internal and external counterparties
At Eaton, we don’t just want to offer you a job, but a journey and experience. Our goal is to give you the space to find that sweet spot where your passion meets purpose.