Relationship Manager_LIGHT COMMERCIAL VEHICLE_0405_4289_1094984_HRR
Kotak Mahindra Bank · Gurugram
Key Responsibilities
Business Development
- Source new business through dealers, DSA channels, direct customers, and market references.
- Acquire New-to-Bank (NTB) customers and deepen relationships with existing customers.
- Achieve monthly, quarterly, and annual disbursement targets for LCV finance.
- Identify opportunities in fleet operators, transporters, logistics companies, and individual vehicle owners.
Dealer & Channel Management
- Build and maintain strong relationships with vehicle dealers and channel partners.
- Drive business through dealer engagement, product training, and regular market visits.
- Ensure dealer productivity and penetration across assigned territories.
Credit & Documentation
- Conduct preliminary customer assessment and document collection.
- Coordinate with credit and operations teams for timely processing and disbursement.
- Ensure compliance with KYC, regulatory, and internal credit policies.
Portfolio Management
- Monitor customer repayment behavior and portfolio performance.
- Minimize delinquency and support collection efforts when required.
- Maintain portfolio quality within defined risk parameters.
Customer Relationship Management
- Provide end-to-end customer servicing from lead generation to loan disbursement.
- Resolve customer queries and ensure superior customer experience.
- Cross-sell banking products such as Insurance, CASA, FASTag, and other asset products.
Market Intelligence
- Track competitor offerings, pricing, and market trends.
- Identify new business opportunities and provide market feedback to management.
Desired Candidate Profile
- Graduate/Postgraduate in any discipline.
- 2–8 years of experience in Commercial Vehicle Finance, Vehicle Loans, Auto Finance, or NBFC/Banking sales.
- Strong understanding of LCV products, underwriting basics, and market practices.
- Experience in dealer sourcing and channel management.
- Good communication, negotiation, and relationship management skills.
- Ability to work independently and achieve business targets.
- Proficient in MS Excel and CRM applications.
- Willingness to travel extensively within assigned geography.
Key Skills
- Light Commercial Vehicle Finance
- Commercial Vehicle Loans
- Dealer Management
- Channel Sales
- Relationship Management
- Credit Assessment
- Customer Acquisition
- Portfolio Management
- Collection Coordination
- Stakeholder Management
- Cross-Selling
- Market Development
More jobs at Kotak Mahindra Bank · Finance & Accounting jobs in Gurgaon