Traffic Manager

Publicis Groupe · Sydney

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Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe. In late 2024 Mars United Commerce became part of the Publicis Groupe.

We're looking for an experienced Traffic Manager to sit at the centre of our agency, ensuring the right work reaches the right people at the right time.

This is a highly influential role for someone who thrives on bringing structure to complexity, balancing competing priorities and helping creative teams perform at their best. You'll partner closely with Account Service, Creative, Strategy and Production teams to optimise workflows, manage resources and keep projects moving from brief to delivery.

If you're a natural problem solver who loves planning, prioritisation and enabling great work, we'd love to hear from you.

What You'll Be Doing

• Orchestrating agency workflow, managing resources and project priorities across multiple clients, campaigns and creative disciplines.
• Driving operational excellence, ensuring projects are scoped, briefed, scheduled and delivered efficiently from start to finish.
• Leading resourcing and capacity planning, identifying risks early and implementing practical solutions to keep teams productive and supported.
• Partnering with cross-functional teams, fostering collaboration between Account Service, Creative, Production and Operations to deliver exceptional client outcomes.
• Championing process improvement, continuously refining workflows, tools and ways of working to enhance agency performance.
• Supporting business growth, helping teams deliver successful pitches, new business opportunities and award-worthy work.

About You

We're more interested in your capabilities, mindset and experience than ticking every box. You may be a great fit if you bring:

• 5+ years' experience in Traffic Management, Resource Management, Workflow Management or Creative Operations within an agency environment
• Experience managing resourcing across creative, digital, integrated or production teams
• Outstanding organisational and prioritisation skills
• Strong stakeholder management and communication skills
• Experience working with project management tools such as Trello, Workfront, Asana, Monday.com or similar platforms
• The confidence to challenge timelines, negotiate priorities and influence decisions
• A proactive, solutions-focused approach with exceptional attention to detail
• The ability to remain calm, adaptable and collaborative in a fast-paced environment

What we can offer:

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
  
  

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitment@publicisgroupe.com; your personal information will be kept confidential.

What You'll Be Doing

• Orchestrating agency workflow, managing resources and project priorities across multiple clients, campaigns and creative disciplines.
• Driving operational excellence, ensuring projects are scoped, briefed, scheduled and delivered efficiently from start to finish.
• Leading resourcing and capacity planning, identifying risks early and implementing practical solutions to keep teams productive and supported.
• Partnering with cross-functional teams, fostering collaboration between Account Service, Creative, Production and Operations to deliver exceptional client outcomes.
• Championing process improvement, continuously refining workflows, tools and ways of working to enhance agency performance.
• Supporting business growth, helping teams deliver successful pitches, new business opportunities and award-worthy work.

About You

We're more interested in your capabilities, mindset and experience than ticking every box. You may be a great fit if you bring:

• 5+ years' experience in Traffic Management, Resource Management, Workflow Management or Creative Operations within an agency environment
• Experience managing resourcing across creative, digital, integrated or production teams
• Outstanding organisational and prioritisation skills
• Strong stakeholder management and communication skills
• Experience working with project management tools such as Trello, Workfront, Asana, Monday.com or similar platforms
• The confidence to challenge timelines, negotiate priorities and influence decisions
• A proactive, solutions-focused approach with exceptional attention to detail
• The ability to remain calm, adaptable and collaborative in a fast-paced environment

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