Inside Sales Associate (Italian Speaker)

Arrow Electronics · Casablanca

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Job Description:

About Us

At Arrow Electronics, we are a Fortune 500 company and a global leader in technology distribution and services. We work with the world’s leading manufacturers and help customers bring their solutions to life—from data centers and cloud infrastructure to cybersecurity and AI. At Arrow, innovation meets opportunity, and your career can grow across borders and business units.

What You Will Be Doing at Arrow

As a Data Center Inside Sales Representative (Italian Speaking), you will be responsible for supporting and developing business relationships with a portfolio of key Italian-speaking customers in the Data Center solutions space. Your role will involve managing the entire sales cycle from quote to delivery, collaborating closely with suppliers, internal teams, and field sales to provide the best service and drive revenue growth.

Your responsibilities will include:

• Managing and growing a portfolio of data center customers through daily contact via phone and email.

• Preparing and processing quotes, including complex configurations related to servers, storage, and networking.

• Supporting sales by identifying upsell opportunities and aligning solutions to customer needs.

• Collaborating with Field Sales Representatives, product specialists, and supplier contacts to deliver value-added services.

• Tracking orders, managing backlogs, troubleshooting issues, and ensuring on-time delivery.

• Maintaining accurate records in CRM/ERP systems and reporting on account activity.

• Acting as a point of contact for post-sales support and helping resolve delivery or service concerns.

Who We’re Looking For

We're looking for someone who enjoys building relationships, has a good technical understanding of IT infrastructure (especially data center technologies), and is passionate about customer service and sales excellence.

Requirements:

• Fluency in Italian (spoken and written) is mandatory.

• Basic to intermediate knowledge of English is a strong plus.

• Previous experience in inside sales, sales support, or customer service—preferably in IT/technology distribution.

• Strong organizational and communication skills.

• A proactive, solution-oriented mindset with the ability to work independently.

• Comfort working with CRM systems, quoting tools, and Microsoft Office.

• Familiarity with data center technologies (servers, storage, virtualization) is an advantage.

What’s in It for You

• Full Permanent contract

• Social advantage: CNSS, CIMR, Health insurance

• Very good working atmosphere in a team of passionate collaborators

• Work culture where you can make an impact

• Working within an international organization, recognized worldwide in its sector.

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