IT Technical Lead
Zimmer Biomet · Bengaluru
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
The IT Tech Lead for Manufacturing Operations Management works with global operations partners and IT stakeholders to identify and define needs/issues, document requirements, lead development on small - medium projects and/or participate in larger scale implementations, and solve complex problems, providing recommendations with fact-based analysis.
Work Location: Bangalore
Work Mode: Hybrid (3 Days in office)
How You'll Create Impact
- Liaison between global operations users and IT - make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
- Delivers and escalates key updates to stakeholders for global manufacturing applications
- Provide ongoing application support to ensure stable and secure operations.
- Conducts application diagnostic root cause analysis on critical outage support activities. Analyze data to trouble-shoot issues, collaborate with vendors to develop and implement solutions.
- Proactively enforces worldwide and local security policies to ensure technology, application, and information assets are protected.
- Develop small to medium enhancements for key business customers.
- Support Manufacturing Operations Management (MOM) digital transformation IT/IS solution implementation and automation roadmap
- Consult with, document and translate stakeholder processes and requirements into IT/IS requirements. Determines and develops imaginative, thorough, and scalable design solution, and delivers successful on time solutions
- Write technical procedures and revise as needed
- Leads ITIL application change management control for applications
- Provide direction and basic coaching/mentorship to junior team members and non-employee resources
- Drive Incident management and priority 1 root cause analysis with support teams
- Deliver on key automation initiative projects for our global business teams.
What Makes You Stand Out
- Able to work independently with little supervision, direction and guidance
- Able to understand the business strategy and value creation proposition and deliver globally integrated IT solutions while satisfying local needs by collaborating and aligning with key stakeholders on priorities
- Able to anticipates obstacles, adapts to changes, and delivers on commitments
- Using data-driven insights, able to influence others within the job area through an explanation of facts, policies, and practices
- Able to simplify and communicate complex processes to end users
- Able to identify new possibilities by demonstrating curiosity and respect for different perspectives
- Understands Enterprise Resource Planning (ERP), Plant Maintenance tools, Training Enforcement systems, Non Conformance systems, Delmia, and
- Manufacturing Execution Systems (MES) and skilled in ability to navigate, troubleshoot and solve complex technical challenges, and configure as needed.
- Proficient in Siemens Camstar/Opcenter application, designer, portal studio, and CIO/MIO/CNMOM
- 2+ years development experience with Designer, portal studio, and mendix
- Proficient in Java, C#, .NET, SQL, JavaScript, XML, and RESTful web services
Your Background
Required Technical Skills:
- Proficient in Siemens Camstar/Opcenter application, designer, portal studio, and CIO/MIO/CNMOM
- 2+ years development experience with Designer, portal studio, and mendix
- Proficient in Java, C#, .NET, SQL, JavaScript, XML, and RESTful web services
Education and Experience Requirements :
- Bachelor Degree and 4+ years relevant experience OR Bachelor and Master’s Degree with 2+ years relevant experience required
- ITIL Certification preferred
- Digital Transformation Certificate preferred
- 2+ years experience with the following programing languages; C#, Java, .NET, SQL, JavaScript, XML, RESTful web services, Designer, Portal Studio
- 2+ years’ experience with Enterprise Resource Planning (ERP), and Manufacturing Execution System (MES)
- 1+ years’ experience with system validation testing preferred
- Project Management experience preferred
Physical Requirements
Travel Expectations
Up to 30%
EOE/M/F/Vet/Disability