Manager, Medical Education, SEA & SA

Zimmer Biomet · Bangkok

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At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.  We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The role is responsible for defining and driving the medical training and education strategy for the entire Southeast Asia (SEA) and South Asia (SA) region consisting of Thailand, Singapore, Malaysia, India and the Emerging Markets (including but not limited to Vietnam, Sri Lanka, Indonesia, Philippines, Myanmar, Cambodia, Pakistan, Bangladesh, Maldives and Nepal). To achieve this, the individual will need to understand and internalize the regional product segment strategies and the individual country segment strategies.

With the diverse scope of countries, the role will need to analyze the varying needs of the individual markets and individually tailor regional training programs to meet the training needs for majority of HCPs from each country and develop several into faculty over a period.

The role will also work with a third-party event logistics vendor to execute those training and education programs to the highest degree of effectiveness and professionalism.

This role will also be required to develop and nurture relationships with key HCPs in the SEA and SA countries and develop several into faculty over a period. Finally, the role will also be required to measure and monitor the effectiveness of the courses being run and to take steps to continuously improve the outcome by working on the agenda, course design and methods of delivery. The individual will provide leadership to the SEA and SA Med Ed team to achieve these tasks.

How You'll Create Impact

Principal Duties & Responsibilities 

• Provide strong leadership to the SEA and SA Med Ed team. Establish priorities, develop goals, provide direction and coaching to the individuals in his/her team. Develop individual team members in the team to maximize potential of each of them.
• Analyse and determine the training and education needs for all the key markets within the SEA and SA region and develop and execute the educational strategy to meet HCP training and education needs and at the same time support the business goals of the organization.
• Establish rapport with key faculty with the aim of working closely with them to develop highly effective courses for the SEA and SA region.
• Identify and track key potential HCPs from early stages of training until they attain expertise in the identified skills.
• Evaluate and determine the best course parameters to deliver effective and professional events for the SEA and SA region: Course structure and design, faculty and delivery methods, level of interactivity, and modality.
• Work with 3rd party vendors to deliver high quality logistics to provide best in class peripheral experiences for the course participants.
• Provide support to the for Regional ZBI events, when required.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

What Makes You Stand Out

Expected Areas of Competence/Soft Skills

• Working knowledge of healthcare compliance practices and guidelines
• Strong knowledge of key education and learning concepts applied to organization of medical training and education events
• Strong sense of marketing and commercialization
• Experience in running Medical Education programs with multiple participants
• Experience in people management
• Strong leadership skills and is able to develop partnership with other functions
• Strong inter-personal skills to enable close interaction with KOL and managing faculty
• General knowledge of the Medical Device industry
• Experience in the SEA and SA healthcare environment
• Exhibits learning agility
• Positive attitude and self-driven
• Good listener, collaborator, communicator and team player

Your Background

Education/Experience Requirements

• Degree with at least 8 years of relevant experiences in educational concepts like course design and education modalities, events organization and administration preferably in the healthcare industry
• Experienced in Marketing, Medical Education, OT environment, SEA and SA healthcare systems will be strong advantages
• Basic knowledge in human anatomy will be an advantage
• Ability to learn technical information, with in-depth understanding and present it succinctly in an educational forum/meeting
• Excellent communication skills, both oral and written, and inter-personal skills are required to interact in a diverse, challenging environment.

Physical Requirements

Travel Expectations

Willing and able to travel interstate, overseas and work outside of normal business hours and over the weekends. Estimated amount of travel is: 50% - 60%.

EOE/M/F/Vet/Disability

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