MedEd Senior Specialist, APAC

Zimmer Biomet · Tokyo

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At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  

Short Description

Principal Duties and Responsibilities

Work with the Senior Director, Medical Education & Sales Training, APAC and the Director, Medical Education, Japan to implement APAC Intra-Regional Surgeon Visitation in Japan, APAC Center of Excellence Programs in Japan, and managing faculty engagement requests from outside Japan.

Long Description

APAC Intra-Regional Surgeon Visitations in Japan

• Manage and track intra-regional visitation requests submitted to the Zimmer Biomet Institute (ZBI)
• Liaise with internal and external stakeholders to validate requests and coordinate visitation plans
• Ensure visiting surgeons complete all required documentation and receive necessary pre-reading or preparatory materials
• Collect and review post-visitation feedback to support continuous improvement
• Maintain faculty databases, including hospital requirements, operating schedules, products, techniques, and related information.
• Execute compliance, travel, and event logistics in accordance with ZBI protocols
• Oversee event registration processes and maintain visitation information through systems such as CVENT, Medispend, and Concur
• Maintain records and documentation in compliance with Global Policies and Procedures
• Process faculty payments, back-charging activities, and HCP expenses in alignment with budgets, policies, and compliance requirements
• Support the annual recontracting of ZBI Japan faculty and the collection of related documentation
• Process departmental expenses through approved finance systems in accordance with financial protocols

Long Description

Faculty Engagement Requests from outside Japan  

• Review and manage APAC requests for the engagement of Japan faculty outside the Japan region
• Provide guidance to the APAC team on suitable faculty and detail their areas of expertise, compensation frameworks, and local financial processes for HCP payments 
• Serve as the primary contact for Japan faculty during engagement planning, facilitating connections with APAC stakeholders as required
• Monitor each faculty engagement, ensuring the faculty member is informed and supported throughout the process

Your Background

Expected Areas of Competence (i.e. KSAs)

• Excellent English and Japanese communication skills, both oral and written and interpersonal skills are required to interact in a diverse, challenging environment.
• Strong project management skills.
• Strong attention to detail and analytical skills.
• Understanding of multimedia materials and techniques is expected.
• PC skills in use of Microsoft Word, Excel, and PowerPoint applications required.
• Able to work effectively with others in a matrix environment.
• Detail-oriented with strong organizational skills and ability to manage a demanding workload.
• Ability to work in a team environment and build relationships within and outside of the organization.
• Available to work on a flexible schedule, including weekends and evenings as needed.

Education/ Experience Requirements

• Tertiary level qualification with at least 5 years of relevant experience in events organization and administration preferably in the healthcare industry.

Travel Expectations

15-30%

EOE/M/F/Vet/Disability

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