Engagement Manager
EXL · Gurugram
Ideal Profile:
- 8-10 years of experience in Banking, Credit Union, or Financial Services analytics, marketing, or consulting.
- Strong business and domain expertise across lending, deposits, customer acquisition, portfolio growth, campaign strategy, or financial services operations.
- Proven experience leading analytics, consulting, or strategy teams and managing large cross-functional teams.
- Demonstrated success in client relationship management, stakeholder communication, and executive-level engagement.
- Strong delivery management capabilities with ownership of project execution, resource planning, risk management, and quality assurance.
- Ability to translate business challenges into actionable analytics, marketing, or growth strategies while driving measurable outcomes.
- Experience working with global clients and managing distributed teams with regular overlap across U.S. time zones, particularly PST.
- Strong people leadership skills with experience in coaching, talent development, hiring, and team growth.