Senior Executive - Operations

EXL · Chennai

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Sr. Executive- AR caller:

Qualifications: Graduation in any stream

Experience: BPO Experience - 3-6 years

US Healthcare AR experience preferred

Communication Skill:

Excellent oral and written communication skills

Working Hours:

40 hours per week as Full-time employee

Shift time: 7:30 PM IST - 4:30 AM IST

Weekends Off

Telecommuter/Internet requirements, if applicable:

High Speed internet connection at home, must be broadband

Must understand and adhere with telecommuter policy

Review, Call, Analyze and Manage assigned outstanding receivables portfolio by ensuring outstanding/denied claims are resolved, follow up effectively for additional information as needed with insurance companies for claims resolution, follow up with the insurance company on the outstanding/denied claims and resolve them within the timelines and defined Service Level Agreements (SLA’s),

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