Housekeeping Supervisor - InterContinental Hayman Great Barrier Reef
IHG · Australia
The Opportunity
At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike.
As a Housekeeping Supervisor, you will play a key role in ensuring our guest rooms, suites and public areas consistently reflect the exceptional cleanliness, presentation and attention to detail expected of the InterContinental brand. Leading by example, you will support and inspire our Housekeeping team to deliver outstanding service, maintain operational excellence and create memorable experiences for every guest.
Working closely with Room Attendants, Housepersons, Public Area Attendants and other resort departments, you will help ensure seamless room readiness, smooth guest arrivals and departures, and a welcoming environment throughout the resort.
Your day-to-day responsibilities will include, but are not limited to:
- Supervise and support Room Attendants, Housepersons and Public Area Attendants.
- Inspect guest rooms and public areas to ensure InterContinental cleanliness and presentation standards are met.
- Coordinate room readiness for guest arrivals and departures.
- Ensure guest requests are actioned promptly and housekeeping pantries remain clean and stocked.
- Coach team members, provide feedback and support their development.
- Report maintenance issues and uphold workplace health and safety standards.
- Assist with daily operations and support colleagues as required.
Base rate $31.75 + penalties + loading