Technician Urology | Monterrey

Boston Scientific · Monterrey

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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

About the role:
Clinical Role:
We are looking for a highly motivated and customer-oriented Urology Technician to support our commercial and clinical activities within the Urology business. This role will play a critical part in procedure support, customer engagement, inventory management, and coordination with internal teams to ensure operational excellence and outstanding customer satisfaction.
Education/Training Role:

• Assist in the development of the training plans/materials. This includes but is not limited to: hands-on training such as simulated procedures and SIM models, as well as training materials development and preparation.
• Educate and train physicians in all Urology therapies, hospital personnel and hospital staff on technical matters relating to the company products by conducting and/or coordinating one-on-one training sessions, in-service education programs, and seminars and/or outside symposiums. Provide training and resources for hospital staff to enable them to conduct training for their personnel.

Key Responsibilities:

• Provide technical and procedural support during Urology cases and product demonstrations.
• Support physicians, nurses, and hospital staff with product handling and troubleshooting.
• Coordinate logistics and inventory management for consignment and procedure support.
• Ensure product availability and readiness for scheduled procedures.
• Maintain accurate records of inventory movements and product utilization.
• Support Sales Representatives and Clinical Specialists in account development activities.
• Assist with customer training sessions and educational workshops.
• Build strong professional relationships with physicians, nurses, biomedical personnel, and purchasing teams.
• Collaborate cross-functionally with Sales, Marketing, Operations, and Customer Service teams.
• Ensure compliance with company policies, quality standards, and regulatory requirements.
• Position based in Monterrey, with responsibility for Nuevo León, Coahuila, Tamaulipas, Chihuahua, and Durango. Travel within the assigned territory is required.

Required Qualifications: MUST HAVE

• Bachelor’s degree in Biomedical Engineering, Nursing, Business Administration, Healthcare Administration, or a related field.
• Previous experience in endoscopy, operating room support, medical devices, or healthcare environments preferred.
• Strong organizational and communication skills.
• Customer-oriented mindset with strong interpersonal skills.
• Ability to work in fast-paced clinical environments.
• Problem-solving attitude and high sense of urgency.
• Advanced Microsoft Office skills preferred.
• English proficiency preferred.
• Availability to travel locally when required.
• Required flexibility, agility, and occasional off-schedule availability (weekends).

Preferred Qualifications: NICE TO HAVE

• Ability to identify priorities.
• Active listening.
• Persistence.
• Attention to detail.
• Negotiation skills.
• Interest in market analysis and sales.

Requisition ID: 632597

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

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