Exp Cust Exp Professional

Honeywell · Maharashtra

Job Description:

Commercial Responsibilities:

Responsible for end-to-end commercial activities done as part of Order-To-Cash process: i.e. validation and booking of affiliate orders, transfer pricing review, providing status updates, raising commercial invoices, billing master sheet update, reconciliation with hours / expenses / order, strong alignment with all relevant internal functions as part of the end-to-end customer experience.

Raising commercial invoices for GES business.
Review of revenue generation v/s pulse on weekly basis
Updating master sheet to review total revenue & outstanding dues
Creating and keeping regular updates of GES commercial MIS data files.
Minimizing AR by taking initiatives to effectively reduce outstanding receivables.
Perform operational performance reviews with the internal stakeholders, supports improvement plan, invoice automation, work pack description, etc.
Taking accountability for the entire process from project initiation through to revenue generation, ensuring accuracy and compliance at every stage.
Stay connected with the business team to quickly solve any problems related to commercial issues.
Timely resolution of audit queries (internal & external)
Internal controls and compliances to SEZ, EDPMS, RBI, STPI requirements
Develop control mechanism to review performance of auto-billing set-up, build checks to ensure accuracy and completeness of billing

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. As a Lead Customer Experience Training Professional here at Honeywell, you will design and deliver training programs to enhance employee capabilities, drive customer experiences, and align with strategic goals.You will report directly to our [Title] and you’ll work out of our [City, State] location on a [Hybrid, On-site, Remote] work schedule.

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