Techno Functional Consultant L2

Wipro · Cleveland · $8–$10/hr (stated in the posting)

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

͏

We are seeking an experienced Friedman Frontier ERP Onsite Support Consultant to provide reliable, high‑quality application support for our manufacturing and supply‑chain operations. The role will serve as a key onsite point of contact, ensuring smooth day‑to‑day operations, rapid issue resolution, and strong collaboration with both business users and global IT teams.

Experience & Functional Expertise

Strong specialization in ERP systems
Proven hands‑on experience with the Friedman Frontier ERP platform
Solid understanding of manufacturing (MFG), supply chain, and order management processes
Experience supporting ERP applications on IBM i / AS400 environmentsKey Responsibilities

Act as the primary onsite support contact for Friedman ERP‑related issues
Provide timely resolution for incidents, service requests, and production issues, minimizing business impact
Partner closely with business users to understand operational needs and deliver effective solutions
Coordinate with offshore and global support teams to ensure seamless 24x7 support coverage
Proactively identify risks, recurring issues, and improvement opportunities
Ensure adherence to SLA commitments and service quality expectations

Professional & Communication Skills

Strong customer‑facing communication skills, with the ability to interact confidently with business stakeholders
Excellent problem‑solving and analytical skills, especially in high‑priority or time‑sensitive situations
Ability to work independently in an onsite role while maintaining strong collaboration with remote teams
Highly organized, with effective time‑management and prioritization skills

͏

Competencies

Client Centricity

Passion for Results

Execution Excellence

Collaborative Working

Learning Agility

Problem Solving & Decision Making

Effective communication

Being Respectful

Demonstrating Stewardship

Always Communicating

Being Responsive

Building Trust

Mandatory Skills: AS400 . Experience: 8-10 Years .The expected compensation for this role ranges from $80,000 to $158,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

More jobs at Wipro · Other jobs in Cleveland