ServiceNow Application Workflow Developer

Wipro · Dallas · $60,000–$135,000 (stated in the posting)

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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

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ServiceNow Application Workflow Developer

Location: USA (Remote/Hybrid)
Experience: 8+ Years

We are looking for an experienced ServiceNow Developer to design, develop, and enhance enterprise workflow solutions on the ServiceNow platform.

Key Responsibilities

  • Develop and customize ServiceNow applications, workflows, and integrations.
  • Build and maintain custom scoped applications using ServiceNow best practices.
  • Configure Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, and Notifications.
  • Develop and support REST API integrations with third-party applications.
  • Perform platform upgrades, testing, deployments, and troubleshooting.
  • Collaborate with business stakeholders to gather requirements and deliver scalable solutions.
  • Improve platform performance, reliability, and automation capabilities.

Required Skills

  • 8+ years of ServiceNow development experience.
  • Strong experience with ITSM modules (Incident, Problem, Change, Service Catalog).
  • Hands-on experience with ServiceNow Flow Designer, scripting, APIs, and integrations.
  • Experience developing custom scoped applications.
  • Knowledge of CMDB, MID Server, Discovery, and Asset Management.
  • Experience with platform upgrades, update sets, reports, and dashboards.
  • Strong JavaScript and web development skills.
  • Experience with ServiceNow SDK (NOW SDK) and VS Code development is highly preferred.
  • Exposure to Now Assist for Creator and AI-powered development tools is a plus.

Preferred

  • ServiceNow CSA and CAD certifications.
  • Experience with ITOM, CSM, Event Management, and Orchestration.
  • Financial Services or Banking domain experience.

Education

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

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Mandatory Skills: ServiceNow - SaaS . Experience: 5-8 Years .The expected compensation for this role ranges from $60,000 to $135,000 . Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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