SME L2
Wipro · Charlotte · $35,500–$76,000 (stated in the posting)
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.City Manager – PPL Delivery
Role Summary
Lead end-to-end Pick, Pack, and Loading operations across assigned locations, with accountability for safety, service, cost, workforce performance, and continuous improvement.
Key Responsibilities
- Manage daily operations and deliver safety, quality, cost, productivity, and service targets.
- Plan staffing, schedules, training, and performance for frontline and supervisory teams.
- Conduct site audits, resolve escalations, and maintain safety and SOP compliance.
- Analyze results, report to leadership, and drive cost and process improvements.
- Partner with customer and support teams and assist with site launches and expansion.
Qualifications
- 5+ years of leadership experience in operations, logistics, supply chain, or last-mile delivery.
- Experience leading high-volume teams and managing KPI/SLA performance.
- Strong Excel, reporting, problem-solving, and stakeholder-management skills.
- Multi-site experience and Lean or Six Sigma training are preferred.