Communication Coordinator
WTW · Taguig
WTW has bold ambitions – we want to be the best company we can be for our colleagues and clients. We’re a leading global people, risk and capital company with the most accomplished and aspiring talent in the industry – join us if you want to work with interesting people on exciting assignments and expand your career.
The Communication Coordinator will be part of a global team that helps bring communication strategies to life through high-quality content, digital communications, project coordination and operational excellence. You’ll support the communication team across businesses, functions and geographies, helping deliver engaging content that supports business priorities.
This is a highly collaborative role for someone who enjoys variety, thrives in a fast-paced environment and takes pride in delivering high-quality work. You’ll have opportunities to build expertise across internal communication, change management, digital channels, AI-enabled tools and project delivery while working with colleagues around the world.
Responsibilities
Partner with Communication team members to develop, format, edit and quality-check a wide range of communication deliverables including presentations, emails, newsletters, intranet content and supporting materials.
Support the development and delivery of communication activities and deliverables that help meet stakeholder and business objectives.
Create and maintain project plans, communication schedules and timelines, coordinate reviews and approvals and help ensure work progresses efficiently from initiation to delivery.
Gather, organize and synthesize information from subject matter experts and stakeholders to support the development of clear, effective communications.
Review and edit content for clarity, consistency, readability, accessibility and quality, ensuring alignment with WTW brand, tone and style standards.
Use AI-enabled tools to improve quality, consistency and efficiency while maintaining appropriate human review and judgment.
Manage and publish content through communication channels and platforms such as Poppulo, SharePoint, Viva Engage, Teams, Outlook and Microsoft Forms. Experience with these tools is a plus; training will be provided where needed.
Support the management of communication distribution lists, shared mailboxes, intranet content and other team resources.
Coordinate with internal partners and external resources as needed, such as intranet advisory, translation services, design or video production.
Provide support for Teams Town Halls and other virtual events, including scheduling, setup, coordination and production activities.
Serve as a trusted partner to communication team members by proactively identifying improvements, spotting risks and helping ensure deliverables are accurate and publication ready.
Deliver high-quality communication support that meets deadlines, achieves objectives and exceeds stakeholder expectations.
Build strong relationships and collaborate effectively across teams, functions, geographies and cultures.
Actively participate in team and stakeholder discussions, contributing ideas, insights and continuous improvement opportunities.
Continue developing communication, change management, project coordination, digital channel and AI skills to support ongoing growth and career development.